Process & System Development Advanced Apprentice (Graduate) in Worcester

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures. From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating. It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out. If that sounds like something you’d like to be a part of, we’d love to meet you.

We are excited to offer you the opportunity to join our Systems Development & Support team as a Process & System Development Advanced Apprentice (Graduate), sitting in our Service department! Our Service department is a dynamic business area, comprising of team members based in the field across the UK & Ireland as well as at our Worcester head office. Every team within Service plays a crucial role in delivering exceptional customer service. We support them by leveraging technology to improve customer journeys and our colleagues’ day-to-day roles, while using data to guide key business decisions.

In this role, you will be responsible for:

• Working as part of a collaborative team & wider network locally & internationally, focusing on priority department improvements via an array of modern IT applications, including low code/no code tools.
• Delivering high impact improvement projects to meet agreed scope, timelines and targets.
• Using your analytical mindset and problem-solving skills to inform strategic developments and decisions to guide the department within a diversifying industry.
• Quickly gaining knowledge of our current landscape to provide support and maintenance of our systems.

Right To Work: Please ensure you have valid Right To Work in the UK status for the duration of the contract term. This is a 2-year fixed term role.

Our ideal candidate must have:

• An innovative, pro-active, reliable, dedicated, highly self-motivated and committed person who has the willingness to learn.
• Good communication and organisational skills and be able to demonstrate experience of coping with varying workloads, pressures and deadlines.
• A degree in business, economics, computing or similar.
• Strong problem-solving skills and the ability to think of solutions to business problems.
• Strong presentation skills for delivering information in front of various stakeholder groups, and the ability to adapt to the audience.
• Strong attention to detail, motivated to get involved with projects and learn how the department and business operate.
• Ability to explain complex technical concepts in a clear way.
• Ability to contribute to group discussions, and to not be afraid of being wrong!
• A willingness to learn/receive feedback from experienced colleagues around the department and business.

Our ideal candidate should have:

• Practical experience applying AI concepts or tools responsibly to enhance project outcomes, automate tasks, or improve everyday operational efficiency.
• Experience working with Microsoft Power Platform solutions, for example Power Apps or Power Automate is a bonus.

Deadline for Applications: 30th September 2026

Expected Start Date: October/November 2026. Please note that this date is advisory and can be flexible within reason.

Contract Duration: 2 years.

Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunch break.

Working with us comes with the following benefits:

• 25 days annual leave per year plus bank holidays (pro-rata for your first year)
• Eligibility for our Company Performance Bonus
• Enhanced pension contributions
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
• Employee Assistance Programme and Virtual GP
• Discounts on products from across the Bosch Group
• Subsidised on-site café and canteen
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme
• And more!

We welcome applications from a range of candidates but please note that to apply for this position you must have the right to live and work in the UK from the start date of employment and for the duration of your employment.