At a Glance
- Tasks: Promote training courses, manage customer enquiries, and coordinate training events across the UK and Ireland.
- Company: Join Bosch, a leader in innovative training solutions with a supportive culture.
- Benefits: Competitive salary, flexible working, health schemes, and discounts on various services.
- Other info: Opportunities for personal growth and professional development in a dynamic environment.
- Why this job: Make a real impact by enhancing customer engagement and driving training success.
- Qualifications: Strong communication skills, organisational abilities, and experience with LMS and CRM systems.
The predicted salary is between 30000 - 40000 £ per year.
Promote the Bosch Service Training portfolio to increase course uptake, customer retention, and revenue. Support the development of sales plans and contribute to achieving departmental revenue targets. Act as a key point of contact for customers, managing course enquiries and maintaining ongoing engagement. Liaise with customers, suppliers and stakeholders to support the planning, scheduling and successful delivery of training programmes. Collaborate with internal departments (UK and global) to align training solutions with broader business objectives. Oversee the coordination of training events at the Bosch Service Training Centre and nationwide locations. Manage logistical requirements for regional training delivery across the UK and Ireland. Allocate and manage resources to ensure efficient and effective course delivery. Ensure accurate system updates relating to delegates and training records via internal systems and LMS platforms. Support internal finance processes including invoicing, cost tracking, and revenue reporting. Monitor performance metrics including course utilisation, customer acquisition, and conversion rates. Contribute to forecasting and reporting activities to support strategic planning. Manage pre- and post-course administration activities to ensure a seamless customer experience. Support the Training Manager with operational and commercial initiatives. Maintain high standards of communication with delegates and organisations on a daily basis.
Qualifications
- Strong customer engagement and relationship skills.
- Excellent communication skills, both written and verbal.
- Strong organisational, time management, and problem-solving abilities.
- Ability to manage multiple priorities in a fast‑paced environment.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- Experience using Learning Management Systems (LMS).
- Experience with CRM, database systems or SAP is desirable.
- A valid driving licence is advantageous.
Additional Information
- On offer is a competitive salary and pension contributions.
- With a great package of benefits including but not limited to; Cycle to Work Scheme, Simply Health Scheme, supportive family friendly working policy, flexible working opportunities, access to discounts on retailers, restaurants, holidays and much more, Employee Assistance Programme, access to 'BeFit' wellbeing initiatives, free on-site parking.
- We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities.
Training Coordinator in Three Rivers employer: Robert Bosch Group
Bosch Service Training is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside a comprehensive benefits package including flexible working opportunities and a Cycle to Work Scheme. Our supportive work culture fosters collaboration and innovation, ensuring that as a Training Coordinator, you will have the chance to engage with customers and stakeholders while contributing to meaningful training initiatives across the UK and Ireland. Join us to be part of a dynamic team dedicated to professional development and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator in Three Rivers
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We think you need these skills to ace Training Coordinator in Three Rivers
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Robert Bosch Group, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Robert Bosch Group and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Robert Bosch Group
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Robert Bosch Group might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Robert Bosch Group.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
