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- Tasks: Support customer experience and improve processes in a dynamic team environment.
- Company: Join Bosch, a global leader in technology and innovation.
- Benefits: Gain valuable experience with a competitive salary and professional development opportunities.
- Why this job: Shape the future of technology while enhancing customer satisfaction.
- Qualifications: Relevant degree and experience in customer service and data mining.
- Other info: 23-month graduate programme starting September 2026 with excellent career growth potential.
The predicted salary is between 28800 - 48000 £ per year.
Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world. Welcome to Bosch.
The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland.
To work as part of the 2nd level Business Operations Order Management team. To provide support for our 1st level teams. To be responsible for ensuring we offer an excellent customer experience.
- Support of the UCC & ScriptHub to achieve their KPI’s
- To provide training to UCC & ScriptHub when required
- Collaborating closely with key PT customers to ensure their specific requirements are effectively managed and delivered within the required timeframe.
- Handling escalations from PT Customers
- Maintenance of customer data in SAP
- Working with customers to improve processes and efficiency
- Monitoring customer KPI reports and executing follow-up actions to support ongoing development
- Data mining in Celonis and subsequent follow-up actions to foster continuous improvement
- Attendance at customer meetings and visits off site
- To review all 'changed' orders using Approval Framework
- Collaborate closely with auditors by examining sample documents, identifying process gaps, and proactively enhancing processes in accordance with Central Directives.
Qualifications:
- Relevant University Degree
- Prior experience in customer service and process improvement environments
- Previous experience in Data Mining
The start date for this role is 1st September 2026. This is a 23-month graduate program beginning in September 2026. This position is open to university graduates who have recently graduated from a university degree. You must have the right to live and work in the UK when you start your graduate position and for the full duration of your position.
Business Operations Order Management – Sales Graduate in Denham employer: Robert Bosch Group
Contact Detail:
Robert Bosch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Order Management – Sales Graduate in Denham
✨Tip Number 1
Network like a pro! Reach out to current employees at Bosch on LinkedIn or through your university connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Bosch's values and recent projects. We want to see how your ideas can shape the future, so think about how your skills align with their mission.
✨Tip Number 3
Practice your answers to common interview questions, especially around customer service and process improvement. We know you’ve got the skills, so let’s make sure you can showcase them confidently!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Business Operations Order Management – Sales Graduate in Denham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about shaping the future with us at Bosch. Share why this position speaks to you and how you can contribute.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experiences, especially in customer service and process improvement. We love seeing how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Use it to explain why you’re the perfect fit for the Business Operations Order Management team. Be specific about your skills and how they relate to the role – we want to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Robert Bosch Group
✨Know Your Stuff
Make sure you understand the role of Business Operations Order Management inside Bosch. Familiarise yourself with their business sectors and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Customer Service Skills
Since this role involves ensuring an excellent customer experience, be ready to share examples from your past experiences where you've successfully handled customer queries or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Data Mining is Key
Brush up on your data mining skills, especially with tools like Celonis. Be prepared to discuss any relevant projects or experiences where you've used data analysis to drive improvements. This will demonstrate your ability to contribute to continuous improvement efforts.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.