Junior Receptionist & Catering Assistant in London

Robert Bird Group is a global consulting engineering firm delivering innovative, sustainable and buildable solutions across structural, civil, geotechnical, construction engineering and virtual design & construction (VDC). Established in Brisbane in 1982, we now have more than 850 staff across twelve offices in Australia, the UK, Asia, the Middle East and North America.

As part of SJ Group, a diverse collective of problem solvers for the built environment, we are connected to a global network reimagining a smarter, more sustainable future. Headquartered in Singapore, the group brings together 16,000 specialists across more than 40 countries, spanning architects, designers, planners, engineers, facilities managers and other built environment experts. We can draw on this depth of expertise while retaining the agility and focus of a specialist consultancy, to deliver projects of any scale and complexity. We work collaboratively with clients, architects and contractors to realise shared ambitions and achieve certainty in cost, programme and quality.

From buildings and transport to energy, healthcare, sports and entertainment, we provide innovative end-to-end engineering solutions. We think, plan and design with the construction process in mind, applying construction engineering expertise to anticipate challenges, improve efficiency and enhance buildability. Our advanced digital design tools and modern methods of construction enable us to enhance safety, efficiency and sustainability throughout project lifecycles.

Our portfolio spans some of the world’s most ambitious projects, from Battersea Power Station and 21 Moorfields in London, to the Camp Nou regeneration in Barcelona, Merdeka 118 in Kuala Lumpur, Dubai’s ICD Brookfield Place, and Snowy Hydro 2.0 in Australia. We combine vast experience with the curiosity, passion and creativity needed to solve the most complex challenges. Each project demonstrates our ability to collaborate across disciplines and geographies, delivering solutions that meet complex structural, logistical and environmental challenges.

Driven by a culture of integrity, agility and collaboration, we continue to push the boundaries of engineering design and delivery in pursuit of our goal: to shape a better world through the relentless pursuit of engineering excellence.

About The Role

Robert Bird Group is seeking a friendly, organised and proactive Junior Receptionist & Catering Assistant to join our London office. This varied role combines front‑of‑house reception duties with catering and workplace support responsibilities, ensuring a professional and welcoming experience for visitors, clients and employees while helping to maintain a well‑run and efficient office environment.

Duties

• Welcome and assist visitors, clients and employees in a professional and friendly manner.
• Answer and direct telephone calls, take messages and respond to enquiries efficiently.
• Manage general email correspondence and provide administrative support as required.
• Coordinate meeting room bookings and prepare rooms for meetings and events.
• Handle incoming and outgoing mail, deliveries and couriers.
• Maintain a tidy, welcoming and professional reception area.
• Assist with the preparation and serving of refreshments for meetings and events.
• Set up and clear down meeting rooms, catering areas and office events.
• Ensure kitchen, catering and breakout spaces remain clean, organised and fully stocked.
• Monitor and replenish refreshments, catering supplies and office consumables.
• Support the delivery of internal events and office functions.
• Comply with food hygiene, health and safety, and workplace standards at all times.

What We Are Looking For

• Excellent customer service and communication skills.
• A professional, approachable and positive attitude.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Good attention to detail and a high level of accuracy.
• Intermediate computer skills, including Microsoft Outlook, Word and Excel.
• The ability to work under pressure and adapt to changing priorities.
• A proactive and reliable team player with a willingness to support colleagues.
• Previous experience in reception, hospitality, catering, customer service or office administration is desirable but not essential.
• Knowledge of food hygiene and safety practices is advantageous; training can be provided.

What We Offer You

RBG is a growing, fast‑paced business which offers

• birthday leave
• corporate health insurance rates
• paid parental leave
• recognition awards
• an active and engaging social club
• a supportive team environment where healthy lifestyle balance is encouraged

Reasonable Adjustments

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any reasonable adjustments or additional support—such as receiving the application form in an alternative format—please don’t hesitate to contact our recruitment team.

Your experience throughout the application process is important to us. We welcome feedback on how we can improve and are happy to provide any further information you may need to help you make an informed decision about joining us.

If there’s anything more we can do to support you, please let us know, we’re here to help.