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For Companies At a Glance
- Tasks: Welcome visitors, manage calls, and assist with catering tasks in a dynamic office environment.
- Company: Join Robert Bird Group, a leading engineering consultancy known for landmark projects worldwide.
- Benefits: Enjoy birthday leave, corporate health insurance, paid parental leave, and a vibrant social club.
- Why this job: Be part of a growing team with opportunities for career progression in an inspiring workplace.
- Qualifications: Customer service skills are key; previous experience is a plus but not essential.
- Other info: Office hours are 9.00am to 5.30pm, Monday to Friday, in a central London location.
The predicted salary is between 24000 - 33600 £ per year.
About Us
Robert Bird Group is a leading international structural, geotechnical, civil and construction engineering consultancy. We are specialists in the built environment and complex infrastructure. We are recognized for a large range of landmark projects and can offer you excellent career progression and opportunities in inspiring and challenging projects, both locally and internationally.
The Opportunity
We are looking for a Receptionist / Catering Assistant to join our team as the first point of contact to welcome our visitors. Our office hours are 9.00am to 5.30pm Mon-Fri and is based in our London office, convenient to public transport hubs.
Our ideal candidate is someone who is well presented, efficient and proactive. This dual-role position involves welcoming visitors, handling administrative tasks, assisting with catering services and cleanliness of the kitchen area. The ideal candidate will be professional, have excellent customer service skills, and be able to multitask effectively. This is an exciting time for Robert Bird Group, as we go through continual expansion, and so presents an opportunity for someone looking to further their career within a thriving engineering consultancy.
Key Responsibilities:
- Reception Duties:
- Greet and assist visitors, clients, and staff in a professional and friendly manner.
- Answer and direct phone calls, take messages, and handle inquiries efficiently.
- Manage emails and correspondence, ensuring prompt responses.
- Schedule and manage meeting room bookings.
- Maintain a tidy and welcoming reception and kitchen area.
- Handle incoming and outgoing mail and deliveries.
- Assist in the preparation and serving of food and beverages for meetings, events, and staff areas.
- Ensure that kitchen and catering areas are clean and well-stocked.
- Help with setting up and clearing down catering events.
- Follow hygiene and food safety regulations.
SKILLS REQUIRED:
- Previous experience in a receptionist or catering role (preferred but not essential).
- Strong communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of food hygiene and safety (training can be provided).
- Proficiency in Microsoft Office (Word, Excel, Outlook) is a plus.
- Friendly, proactive, and well-presented.
Why Work With Us
Robert Bird Group is a growing, fast-paced business which offers birthday leave, corporate health insurance rates, paid parental leave, recognition awards, an active and engaging social club, along with a supportive team environment where healthy lifestyle balance is encouraged.
How to apply
All applications must be submitted online. To apply, click on the "Apply Now" link below and follow the prompts.
Robert Bird Group is an equal employment opportunity employer. This role does not require agency input. Please do not forward resumes directly to RBG’s employees/managers. We do not accept unsolicited resumes and are not responsible for any associated fees.
Junior Receptionist / Catering Assistant employer: Robert Bird Group
Contact Detail:
Robert Bird Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Receptionist / Catering Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values of Robert Bird Group. Understanding their commitment to professionalism and customer service will help you align your approach during any interactions, making you a more appealing candidate.
✨Tip Number 2
Practice your communication skills, especially in a customer-facing context. Since this role involves greeting visitors and handling inquiries, being articulate and friendly can set you apart from other candidates.
✨Tip Number 3
Get comfortable with multitasking in a busy environment. You might want to simulate a fast-paced setting at home by juggling different tasks, which will prepare you for the dynamic nature of the role.
✨Tip Number 4
If you have the chance, visit the office location beforehand. This will not only give you a feel for the environment but also allow you to plan your route, ensuring you arrive punctually for any interviews or assessments.
We think you need these skills to ace Junior Receptionist / Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Junior Receptionist / Catering Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or administrative roles. Emphasise any previous work in reception or catering, even if it was informal or voluntary.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Robert Bird Group that attract you, and explain how your skills make you a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Robert Bird Group
✨Dress to Impress
As a Junior Receptionist / Catering Assistant, first impressions matter. Make sure to dress professionally and presentably, reflecting the company's standards. A neat appearance will show that you take the role seriously.
✨Showcase Your Customer Service Skills
During the interview, highlight your customer service experience. Be prepared to discuss how you've handled difficult situations or provided excellent service in the past. This role requires strong interpersonal skills, so demonstrate your ability to connect with people.
✨Demonstrate Multitasking Abilities
The job involves juggling various tasks, from reception duties to catering assistance. Share examples of how you've successfully managed multiple responsibilities in previous roles. This will reassure the interviewer of your capability to thrive in a fast-paced environment.
✨Familiarise Yourself with Food Hygiene Standards
Even if you haven't worked in catering before, showing an understanding of basic food hygiene and safety regulations can set you apart. Research these standards and be ready to discuss them, as this knowledge is crucial for the role.
