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For Companies At a Glance
- Tasks: Engage and connect with guests, ensuring they have an unforgettable experience in Malta.
- Company: Join Robert Arrigo & Sons, a vibrant team dedicated to exceptional guest service.
- Benefits: Enjoy meals and transport allowances while working full-time in a dynamic environment.
- Why this job: Make meaningful connections and create memorable experiences for visitors from around the world.
- Qualifications: Fluent in multiple languages and passionate about delivering outstanding service.
- Other info: Flexible hours with opportunities for growth in a fun, fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world visiting and experiencing Malta. If you’re dedicated, dependable, and driven to deliver exceptional guest service, this is the place for you! The Host position is an exciting opportunity for team members to make meaningful connections with our guests during our tour and experience offerings.
Duties And Responsibilities
Hosts are responsible for the following when accompanying guests throughout their stay in Malta and on the various activities and experiences in Malta:
- Hosting, communicating, accompanying, and interacting with personalised and larger groups of guests regularly in a friendly and professional manner from their arrival in Malta and throughout their stay in Malta up until departure.
- Deliver guests with an appropriately informative and interesting program during their stay.
- Ensure that guests are transported to the applicable destinations in a safe and comfortable manner.
- Coordinating, planning, delivering, and accompanying all visits and experiences as detailed on the published itineraries for guests. To be prepared to offer interesting and well-researched alternatives to suit guest interests and preferences should the need arise.
- To check the good maintenance and careful driving, manoeuvring, and parking of the transport being used at all times both the exterior and interior of the bus to be immaculately presented at all times.
- To check the delivery and maintenance of standards of suppliers used during any planning visit with guests (restaurants, transport both land and sea, guides, special venues etc).
Languages
The Vacancy Is Open For Persons Speaking Any Of The Following Languages With a Level That Would Allow Good Communication With Freeing Tourists Visiting Malta
- Polish
- Romanian
- Italian
- French
- German
- Spanish
- Portuguese
- Dutch
- Serbian
Preference will be given to applicants who speak more than one language.
Other Information
The role is on a full-time basis and requires flexibility in terms of timings (with some days being full day or half days as well as night / evening depending on the guests\’ itinerary) and days of work which may include weekends and public holidays.
Meals and transport allowance would be included as part of the package when Host is out with guests accompanying them in their itineraries and activities.
All applications will be treated in the strictest confidence.
Applications together with a detailed CV are to be sent via email to jay.chircop@robertarrigo.com
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In-Resort Host employer: Robert Arrigo & Sons
Contact Detail:
Robert Arrigo & Sons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Resort Host
✨Tip Number 1
Get to know the company! Research Robert Arrigo & Sons and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their vibe.
✨Tip Number 2
Practice your people skills! As an In-Resort Host, you'll be interacting with guests all day. Role-play with friends or family to get comfortable chatting and engaging with different personalities.
✨Tip Number 3
Be ready to showcase your language skills! If you speak multiple languages, make sure to highlight this during interviews. It’s a big plus when dealing with international guests!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It shows you're keen and ready to join the team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace In-Resort Host
Some tips for your application 🫡
Show Your Personality: When applying for the In-Resort Host role, let your personality shine through! We want to see how you can bring happiness and excitement to our guests, so don’t be afraid to share your unique experiences and what makes you a great fit for this role.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience in guest service or hospitality, and if you speak multiple languages, shout about it! We love candidates who can connect with our diverse guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your skills directly to us. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Robert Arrigo & Sons
✨Know the Company and Role
Before your interview, take some time to research Robert Arrigo & Sons. Understand their values, mission, and what makes them unique in the tourism industry. This will help you tailor your answers and show that you're genuinely interested in the In-Resort Host position.
✨Showcase Your Language Skills
Since the role requires interaction with guests from various backgrounds, highlight any language skills you possess. If you speak more than one language, be sure to mention this during the interview, as it could set you apart from other candidates.
✨Demonstrate Your Guest Service Skills
Prepare examples from your past experiences where you've provided exceptional guest service. Think about situations where you went above and beyond to ensure a positive experience for someone. This will illustrate your dedication and suitability for the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations with guests. Practice responses to scenarios like dealing with difficult guests or adapting plans based on guest preferences. This will show your problem-solving skills and adaptability, which are crucial for an In-Resort Host.
