Business Operations Manager in London

The Business Operations Manager Wholesale Europe plays a key role in strengthening sales effectiveness, enabling operational excellence, and supporting strategic initiatives across the Wholesale Europe (WSE) organization. This role brings structure, insights, and collaboration to help drive growth and improve performance across diverse markets.

Purpose of the Role

The Business Operations Manager helps create a structured, data‑driven, and performance‑oriented environment within WSE. You translate strategic objectives into practical execution, support the Head of WSE and the Management Team, and ensure our regional needs are represented across the wider organization. You also enable global alignment, contribute to sales strategy execution, and support cross‑regional collaboration. In this role, you act as an operational enabler of the global sales strategy, helping ensure that regional initiatives are aligned with broader organizational priorities. You ensure close alignment with international colleagues so that regional insights, priorities, and wholesale activities are well‑coordinated across the organization.

Key Responsibilities

• Identify performance gaps and improve sales processes across European markets.
• Analyze market dynamics to spot opportunities and support tailored sales strategies.
• Implement data-driven accountability frameworks and reporting mechanisms.
• Support or lead projects on channels, clients, and product development.
• Help create a collaborative, transparent, and high-performance culture.
• Act as a connector between WSE teams and global colleagues.
• Facilitate regular alignment between sales, marketing, investment, and product teams.
• Use market insights to support strategy development.
• Identify product or market gaps in collaboration with APAC and Europe.
• Track KPIs, provide clear reporting, and support decision-making.

Requirements

• 10+ years in Asset Management, ideally across the value chain.
• Knowledge of regulatory frameworks, compliance, and operational risk.
• Able to navigate complex stakeholder landscapes.
• Strong communicator and trusted advisor.
• Analytical thinker with ability to handle large datasets.
• Proactive, collaborative, and improvement minded.
• Ability to create impact in a multicultural, matrixed environment.

All applications will be treated with the utmost confidentiality. An assessment and integrity test may be used in the selection procedure.

As a Dutch asset manager operating globally, Robeco has always combined the best of both worlds. We have global reach and ambitions, while retaining our head office in our hometown of Rotterdam. Employees at Robeco share that combination: we hire and nurture people who can think internationally and put the client first, while keeping their feet firmly on the ground. We have strong links with academia, which underpin the research in our robust quantitative and sustainability investing strategies. Our people have backgrounds in finance but also in economics and geography. Likewise, as pioneers in emerging markets investing, our diverse backgrounds also add local knowledge. We offer an informal and flexible office atmosphere that gives people the room to be themselves, to grow and to perform to the best of their ability.