At a Glance
- Tasks: Build trusted partnerships and develop customer strategies for growth in the food industry.
- Company: Rich Products Corporation, a family-owned global leader in food solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Join a dynamic team with a focus on collaboration and customer satisfaction.
- Why this job: Make a real impact by driving customer success and innovative solutions.
- Qualifications: Strong interpersonal skills and experience in FMCG or food industry preferred.
The predicted salary is between 49500 - 60500 £ per year.
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities.
From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world.
Beyond great food, our customers also gain insights to help them stay competitive, no matter their size.
Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others.
Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible.
Rich’s®—Infinite Possibilities.
One Family.
PURPOSE STATEMENT
To build long term trusted partnerships across a portfolio of customers, delivering against a set of KPI’s at NSV, GM, Distribution and share.
This role is about owning and managing a scope of customers, independently creating a clear business plan in line with the AOP to deliver channel strategy outcomes.
This role is about delivering outcomes through a multi-level contact structure at customer through a well-managed and aligned stakeholder group internally and externally.
- KEY ACCOUNTABILITIES/OUTCOMES
- Develop a clear set of customer strategies in line with the channel / BU strategy.
Creating plans that deliver against a set of market and customer growth assumptions, the key to this role is being able to solve the complex problem of customer delivery in challenging, new or established channels.
- To implement customer focused growth solutions to enable attainment of budget and stretch revenue and profit targets.
- Being accountable to the Business Unit Head on your scope of customers and how you build, course correct and deliver to ensure delivery of agreed KPI’s, budgets and outcomes.
- Taking ownership of the contact structure across customers at multi levels to ensure that short- and long-term plans are delivered.
Can the customer say in their own words we are the ‘trusted first choice’ in their category.
- Owning the insights and selling stories that deliver the outcomes in year and beyond, owning the category partnership between Rich’s and the customer
- I ‘own it’ is the main accountability of this role, finding alternative solution when in month, quarter and year delivery is challenged. This role is proactive not consequential.
- To communicate effectively and pro-actively with all internal functions; production, supply chain, technical, new product development, finance, marketing, and category management to ensure that we deliver the needs on time for customers in line with Rich internal process.
- Be a proactive team player in the Business Unit, supporting the direction and delivery across all customers and being proactive in the strategic development of the plan
- Be the voice of the customer, being active in store and with the customer, doing what it takes to deliver and being known for doing so.
- We might not win awards, but customers will talk about our support for them
- KNOWLEDGE/SKILLS/EXPERIENCE
- CRITICAL
- Excellent interpersonal and relationship management skills
- Ability to operate on own initiative and make well thought through decisions under pressure.
- Can source, interpret and create insight behind customer and market data
- Using insight and market data, has the ability to create and deliver compelling customer presentations to positively influence customer decisions
- Can demonstrate an ability to develop customer relationships and build revenue and profit there from
- Is able to build customer relationships at all levels and call on wider internal teams where needed
- Adaptable and resilient
- Strong negotiation skills gained in an FMCG commercial environment
- Experience of working with R&D and the process of bringing a product to market
- Ability to operate at pace in a fast moving environment
DESIRABLE
- Where appropriate a strong understanding of capital based solution management
- Contacts and network across associated marketplace
- Leading and managing projects to a successful implementation
- Good knowledge of the food industry
- Understands the Joint Business Planning process and how to agree and implement plans with shared objectives
- Proven track record in insight-based solution selling
Rich Products Corporation welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
#J-18808-Ljbffr
Title Customer Development Manager in Andover employer: ROAR Logistics
Rich’s is an exceptional employer that fosters a dynamic work culture focused on collaboration and innovation. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their careers while making a meaningful impact in the foodservice industry. Located in the UK, our employees enjoy a supportive environment that values strategic thinking and relationship building, making it an ideal place for those looking to drive customer success and achieve personal milestones.
StudySmarter Expert Advice🤫
We think this is how you could land Title Customer Development Manager in Andover
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Title Customer Development Manager at ROAR Logistics, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ROAR Logistics. Tailor your message to explain why you’re drawn to them and how you can contribute as a Title Customer Development Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Title Customer Development Manager in Andover
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ROAR Logistics:When writing your cover letter, make sure to tailor your message specifically for ROAR Logistics. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ROAR Logistics
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ROAR Logistics that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ROAR Logistics that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ROAR Logistics’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
