At a Glance
- Tasks: Manage client relationships and ensure their goals are exceeded while running retail projects.
- Company: Join Roamler, working with top brands like P&G and Unilever.
- Benefits: Competitive salary, pension plan, life assurance, and 25 days holiday.
- Other info: Dynamic scale-up environment with opportunities for growth and learning.
- Why this job: Be the vital link between major brands and our innovative platform.
- Qualifications: Experience in retail or client-facing roles; strong communication and analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: UK (remote) | Full-time
Ready to become our new Customer Success Manager at Roamler? You will work with well-known brands such as P&G, Red Bull, and Unilever. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries to check shelves, build promotional displays, and capture what is really happening at the point of sale. We turn those insights into execution, driving real business decisions for the biggest FMCG brands in the world. As Customer Success Manager, you are the link between those brands and our platform.
What you will do:
- You own your client relationships from start to finish.
- You ensure their goals are not just met but exceeded.
- You run several retail projects simultaneously, covering everything from operations to commercial strategy.
- You spot opportunities to grow your accounts and team up with sales to bring new clients on board.
- You share insights, run evaluations, and help colleagues across Europe sharpen their projects.
Who you are:
- You have experience in supermarket retail or in a client-facing role.
- You are structured and analytical, able to juggle several tasks without dropping any.
- You communicate clearly, enjoy presenting to clients, and take initiative.
- Excel and PowerPoint hold no secrets for you.
- You are curious about how AI can enhance your work and your clients' experiences.
- You thrive in a scale-up environment where things change quickly.
What we offer:
- A competitive salary of £30,000 to £40,000.
- Company pension plan and life assurance cover of 2x your basic annual salary.
- 25 days of holiday on top of UK statutory holidays.
Remote Customer Success Manager in Preston employer: Roamler
At Roamler, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Customer Success Manager, you'll enjoy the flexibility of remote work across the UK, competitive salary, and generous benefits, including a company pension plan and ample holiday time. Our informal, international team fosters a culture of growth and support, ensuring you have the resources and opportunities to thrive in your career while working with renowned brands like P&G and Unilever.
