Job description Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects.
Job requirements
Who you are
You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way.
What we offer
• A competitive salary of £30,000 to £40,000
• Company pension plan and life assurance cover of 2x your basic annual salary
• 25 days of holiday on top of UK
Remote Customer Success Manager in Bristol employer: Roamler
At Roamler, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Customer Success Manager, you'll enjoy the flexibility of remote work across the UK, competitive salary, and generous benefits, including a company pension plan and ample holiday time. Our informal, international team fosters a culture of growth and support, ensuring you have the resources and opportunities to thrive in your career while working with renowned brands like P&G and Unilever.
