Liverpool, Manchester and new openings | £40,000 to £45,000 + bonus (OTE £49,000+) | Full time
We're an independent, growing hospitality group with a portfolio of brands across the North West and a pipeline of new openings across the UK. Every site is run as its own business, and we're looking for General Managers ready to take full charge of one.
This is a role for a leader who owns the whole operation: bar, kitchen, floor and events, the team, the guest experience and the numbers. You'll be the strong presence at the helm, taking full accountability and pushing your site to be the best it can be.
Leadership and accountability: You'll own the site, its results and its standards. You'll lead from the front, set the tone every shift and won't wait to be told.
People: You'll recruit, train and develop front and back of house as one team. You'll coach on shift, manage performance, plan properly for busy periods and build a team that wants to stay and grow with us.
Customer experience: You'll be on the floor, visible and leading service. Every touchpoint that affects the guest is yours, from the welcome and service to the food, drinks, cleanliness and atmosphere. You'll read every review and act on it.
Local trade: You'll build a loyal local following and grow sales through bookings, events and functions.
Food and drink: You'll work with your Head Chef to hold standards on every plate, and keep bar and cellar standards just as tight, owning GP, stock, ordering and wastage.
Commercial: The site P&L is yours: sales, GP, labour and controllables. You'll forecast, build rotas to match and know your numbers every week without being asked.
Compliance: Licensing, health and safety, food safety, allergens and HR processes run properly and kept audit ready, with a 5 star EHO rating as the baseline.
You're an experienced GM, or a strong Deputy ready for your own site, from a pub, casual dining or high volume hospitality business. You're a strong, visible leader across every department, not just front of house or just the kitchen. You care about the detail that makes a great guest experience, you build and keep good teams, and you take full accountability for your results. You can show us how you've grown sales and improved standards, and you hold Level 3 Food Safety and a Personal Licence (or will get them with us).
If this role excites you but you don't tick every box, apply anyway.
£40,000 to £45,000 depending on experience
£1,000 quarterly bonus, up to £4,000 a year
Uncapped Christmas bonus
50% staff discount across all our brands
Team trips with our suppliers
Meals on shift
Wellbeing support
Referral bonus for bringing great people in
Progression as we grow. We promote from within first.
To apply, send your CV with a few lines about the best site you've run and the numbers behind it. All applications are treated in confidence.
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