At a Glance
- Tasks: Enhance clients' road trips by assisting with camper pick-up and daily operations.
- Company: Leading campervan rental company in Newbridge, Wales.
- Benefits: Competitive salary, welcoming environment, and development opportunities.
- Why this job: Join a fun team and help create unforgettable road trip experiences.
- Qualifications: Valid Class B driver's license and customer service experience.
- Other info: Full-time role with great growth potential.
The predicted salary is between 24000 - 28800 Β£ per year.
A leading campervan rental company in Newbridge, Wales, is seeking a customer service representative to enhance clients' road trips.
Responsibilities include:
- Assisting with camper pick-up
- Ensuring cleanliness
- Supporting daily operations
The ideal candidate should possess a valid Class B driver's license and experience in customer service.
This full-time role offers a salary between β¬28,000 and Β£28,800 gross annually, providing a welcoming environment and development opportunities.
Camper Experience Lead and Customer Service Specialist in Newbridge employer: Roadsurfer
Contact Detail:
Roadsurfer Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Camper Experience Lead and Customer Service Specialist in Newbridge
β¨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for enhancing clients' road trips.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in the role and how you'd handle them. Being prepared will help you shine during interviews and show that you're ready to support daily operations.
β¨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Camper Experience Lead.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Camper Experience Lead and Customer Service Specialist in Newbridge
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences that highlight your customer service skills, especially in a hands-on environment like campervan rentals.
Highlight Relevant Experience: Make sure to mention any previous roles where you've worked with customers or in a similar setting. If you've got experience with vehicles or travel, definitely include that too β itβll make you stand out!
Be Clear and Concise: We appreciate straightforward applications. Keep your language clear and to the point, and avoid jargon. This helps us quickly see how you fit into our team and the role.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. Itβs the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Roadsurfer
β¨Know Your Camper Stuff
Familiarise yourself with the campervans and their features. Being able to discuss the different models and what makes them special will show your passion for the role and help you connect with the interviewers.
β¨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or resolved a tricky issue. This will demonstrate your experience and problem-solving skills.
β¨Show Your Driving Skills
Since a valid Class B driver's license is required, be ready to talk about your driving experience. If you have any interesting road trip stories or experiences with campervans, share them! It shows you're not just qualified but also enthusiastic.
β¨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how they ensure customer satisfaction. This will leave a positive impression and show you're genuinely interested.