At a Glance
- Tasks: Help maintain and clean campervans while ensuring customers have a fantastic experience.
- Company: Join Europe's largest campervan rental company with a fun, team-oriented culture.
- Benefits: Enjoy discounts, team events, and a flexible zero-hour contract.
- Other info: Great opportunity for growth in a dynamic and expanding company.
- Why this job: Be part of an exciting adventure and make customers smile on their journeys.
- Qualifications: Hands-on mentality, driving licence, and good communication skills in English.
The predicted salary is between 10 - 12 £ per hour.
Why roadsurfer?
- TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit as well as regular team events such as joint barbecues or simply an after-work drink at your station.
- DISCOUNTS: Take advantage of our corporate benefits platform and Family & Friends discounts.
The role - your passion
- You lend a hand with vehicle maintenance and take over the exterior and interior cleaning of our campers.
- You support customer service by putting a smile on our customers' faces when they pick up and return their camper and make their roadsurfer journey unforgettable.
- You support our station team with all daily tasks and make sure that our #happyroadsurfers go on vacation happily.
What you bring with you:
- Hands-on mentality: you're not an office type, you love to get stuck in and lend a hand.
- Important: Driving license: You know how to drive a vehicle.
- Communication skills: English - the main thing is that you can communicate easily with customers.
Your contract
- YOUR CONTRACT: zero-hour contract
- YOUR START: 01.07.2026 - 31.10.2026
- YOUR PLACE OF WORK: unit 5/6 Southmoor Industrial Estate, Southmoor Road, Manchester, Cheshire - M239XD
Ready to surf?
Are you made for the job? Then we look forward to receiving your application! If you have any questions, please check our FAQ or contact agents@roadsurfer.com and we will get back to you as soon as possible.
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!
MANCHESTER - Campervan Rental Support zero-hour (m/f/d) employer: Roadsurfer
At roadsurfer, we pride ourselves on fostering a vibrant work culture that thrives on teamwork and camaraderie, making it an excellent employer for those seeking a dynamic role in Manchester. With regular team events, generous discounts for employees and their families, and opportunities for hands-on involvement in customer service and vehicle maintenance, you will find a fulfilling environment where your contributions are valued and your growth is supported. Join us and be part of a rapidly growing company that encourages adventure and happiness in every journey.
StudySmarter Expert Advice🤫
We think this is how you could land MANCHESTER - Campervan Rental Support zero-hour (m/f/d)
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Roadsurfer.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Roadsurfer. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace MANCHESTER - Campervan Rental Support zero-hour (m/f/d)
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Roadsurfer.
How to prepare for a job interview at Roadsurfer
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Roadsurfer's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Roadsurfer offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
