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For Companies At a Glance
- Tasks: Lead a team, optimise processes, and manage daily operations at our vibrant station.
- Company: Join roadsurfer, Europe's largest campervan rental company with a fun, friendly culture.
- Benefits: Enjoy free camper rentals, discounts, and opportunities for personal growth.
- Why this job: Be part of an exciting journey, shaping the future of campervan adventures.
- Qualifications: Experience in tourism or car rental, strong communication skills, and a passion for customer service.
- Other info: Dynamic work environment with regular team events and excellent career development opportunities.
The predicted salary is between 26720 - 28160 ÂŁ per year.
Why roadsurfer?
- TEAM SPIRIT & TEAM EVENTS: Enjoy a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit – plus regular team events like sports sessions, BBQs, or simply an after-work drink at your station.
- CAMPER BUDGET: You’ll receive an annual free rental for our campers so you can experience the #happyroadsurfing lifestyle yourself.
- DISCOUNTS & BENEFITS: Take advantage of our corporate benefits platform, the Travel Industry Card, and Family & Friends discounts.
- DEVELOPMENT & GROWTH: Growth plays a key role at roadsurfer! At our regular Station Life Camps and Trainings, you can connect with team members from around the world and boost your skills, whether it’s about vehicle knowledge or customer service – always guided by our Learning & Training experts.
- BUDDY PROGRAM: From day one, you’ll be paired with an experienced team member from another station who works in the same role.
The Role – Your Passion
- Location Development: Together with central departments and your team, you build and manage the location, ensuring smooth daily operations.
- Process Optimization: You implement and improve existing standards and bring in your own ideas – for example, for vehicle handovers and returns.
- International Collaboration: You work closely with roadsurfer teams in other countries to continuously improve processes.
- Team Leadership: You lead your team with empathy, clear communication, and a supportive style that creates clarity, drives performance, and helps your team grow.
- Recruitment: You build your team and find talents who share your enthusiasm.
- Fleet Management: You keep an overview of the vehicle fleet, ensure its condition, and coordinate with local service partners.
- Customer Care: You know our products – myroadsurfer, abo, spots, and rent – and provide friendly, competent advice so customers become happy roadsurfers on Europe’s roads.
What You Need To Surf The Wave With Us
- Successfully completed training or studies in a relevant subject area or comparable qualification.
- At least 1–2 years of relevant work experience, preferably in car rental, tourism, or similar – career changers are welcome.
- Initial experience in team leadership is a plus – what matters most is empathy, good communication skills, and a supportive leadership style that creates clarity, drives performance, and helps your team grow.
- Strong service and customer focus with a friendly and open attitude.
- Practical and solution-focused mindset with enthusiasm for a varied role.
- Excellent English skills plus fluency in the local language of the country you apply for.
- Driver's license Class B.
Your Salary
We ❤️ transparency. The salary range for this position is between 32,000 EUR and 33,600 Pounds gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.
Ready to surf? We look forward to receiving your application! If you have any questions, feel free to reach out to us at team@roadsurfer.com, and we will get back to you as soon as possible. Please apply exclusively via our application tool – this ensures nothing gets lost and allows us to process your application quickly.
ABOUT #ROADSURFER
We are more than Europe’s largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!
BRISTOL - Station Manager / Operations Manager (m/w/d) employer: Roadsurfer
Contact Detail:
Roadsurfer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BRISTOL - Station Manager / Operations Manager (m/w/d)
✨Tip Number 1
Get to know the company culture! Before your interview, check out roadsurfer's social media and website to see what they're all about. This will help you connect with the team spirit they value and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since empathy and clear communication are key for this role, try role-playing common interview questions with a friend. This will help you articulate your thoughts and demonstrate your friendly attitude.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've optimised processes or improved customer service. Be ready to share these stories during your interview to highlight your practical mindset.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen and ensures nothing gets lost in the process. Plus, it shows you're keen on joining the roadsurfer family!
We think you need these skills to ace BRISTOL - Station Manager / Operations Manager (m/w/d)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to the #happyroadsurfing lifestyle.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in car rental or tourism. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re a great fit for the Station Manager role without wading through unnecessary fluff.
Apply Through Our Website: Remember to submit your application via our application tool on the website. This helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Roadsurfer
✨Know Your Stuff
Make sure you’re familiar with roadsurfer’s products and services, like myroadsurfer and the camper budget. Being able to discuss these confidently shows your enthusiasm and understanding of the role.
✨Show Your Leadership Style
Since team leadership is key for this position, be ready to share examples of how you've led a team in the past. Highlight your empathetic approach and how you’ve helped your team grow – it’ll resonate well with their values.
✨Emphasise Customer Care
Customer focus is crucial, so prepare to discuss how you’ve provided excellent service in previous roles. Share specific instances where you turned a customer’s experience around or went the extra mile.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company culture and growth opportunities. Asking about team events or training sessions can demonstrate that you’re keen on being part of their community and developing your skills.
