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- Tasks: Inspire customers with a smile and ensure their camper experience is unforgettable.
- Company: Join Europe's largest campervan rental company with a fun, friendly atmosphere.
- Benefits: Enjoy free camper rentals, discounts, and a supportive team culture.
- Why this job: Be part of an exciting journey and help create joyful holiday memories.
- Qualifications: Customer service experience and a valid Class B driver's license required.
- Other info: Full-time seasonal role with growth opportunities and regular team events.
The predicted salary is between 22400 - 23040 £ per year.
Why roadsurfer?
- TEAM SPIRIT & TEAM EVENTS: Enjoy a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit – plus regular team events like sports sessions, BBQs, or simply an after-work drink at your station.
- CAMPER BUDGET: You'll receive an annual free rental for our campers so you can experience the #happyroadsurfing lifestyle yourself.
- DISCOUNTS & BENEFITS: Take advantage of our corporate benefits platform, the Travel Industry Card, and Family & Friends discounts.
- DEVELOPMENT & GROWTH: Growth plays a key role at roadsurfer! At our regular Station Life Camps and Trainings, you can connect with team members from around the world and boost your skills, whether it's about vehicle knowledge or customer service – always guided by our Learning & Training experts.
- BUDDY PROGRAM: From day one, you'll be paired with an experienced team member from another station who works in the same role.
The role - your passion
Inspire our customers with a warm smile during camper pick-up and drop-off, and help make their roadsurfer journey unforgettable. You personally hand over our campers and explain all key features. You ensure thorough cleaning – inside and out. You support the station team with daily tasks. You help make sure our #happyroadsurfers start their holidays with joy.
What you need to surf the wave with us:
- You're hands‐on and always ready to help.
- You have experience in customer service or working directly with customers.
- You hold a valid Class B driver's license.
- You speak English fluently.
Your contract:
- WORKING HOURS: Full Time (40h) from 01.03. - 31.10. or 01.05. - 31.10.
- YOUR PLACE OF WORK: Unit 40, Uphall Business Park. Uphall, Broxburn, EH52 5NT
- Your Salary: The salary range for this position is between 28,000 EUR and 28,800 Pounds gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.
Ready to surf? We look forward to receiving your application! If you have any questions, feel free to reach out to us at team@roadsurfer.com, and we will get back to you as soon as possible.
ABOUT #ROADSURFER: We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!
EDINBURGH - Seasonal Job / Station Service Specialist (m/f/d) employer: Roadsurfer GmbH
Contact Detail:
Roadsurfer GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EDINBURGH - Seasonal Job / Station Service Specialist (m/f/d)
✨Tip Number 1
Get to know the company culture! Before your interview, check out roadsurfer's social media and website to see what they're all about. This will help you connect with the team spirit they value and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers happy, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team events or training opportunities. This shows you're keen on growth and fitting in with their friendly atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and ready to ride the wave with us at roadsurfer!
We think you need these skills to ace EDINBURGH - Seasonal Job / Station Service Specialist (m/f/d)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and the camper lifestyle. A warm smile in your words can go a long way!
Tailor Your Application: Make sure to tailor your application to the role of Station Service Specialist. Highlight any relevant experience you have in customer service or working directly with customers. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our #happyroadsurfers family!
How to prepare for a job interview at Roadsurfer GmbH
✨Know the Company Culture
Before your interview, take some time to understand roadsurfer's team spirit and friendly atmosphere. Mentioning their regular team events or the #happyroadsurfing lifestyle can show that you’re genuinely interested in being part of their community.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be ready to share specific examples from your past experiences where you provided excellent customer service. Highlight how you made a customer's experience memorable, as this aligns perfectly with what roadsurfer values.
✨Demonstrate Your Hands-On Approach
This position requires a hands-on attitude, so come prepared to discuss times when you’ve taken initiative or helped out in a team setting. Whether it’s cleaning campers or assisting colleagues, showing that you’re ready to roll up your sleeves will resonate well.
✨Prepare Questions About Growth Opportunities
Roadsurfer emphasises development and growth, so prepare thoughtful questions about their Station Life Camps and training sessions. This shows that you’re not just looking for a job, but are also keen on personal and professional development within the company.
