At a Glance
- Tasks: Manage and optimise IT systems for clients, ensuring security and operational continuity.
- Company: Join Roadmap IT Ltd, a forward-thinking tech consultancy with a client-focused approach.
- Benefits: Competitive salary, travel reimbursement, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a chance to shape IT strategies.
- Why this job: Be the go-to IT expert, making a real difference in clients' tech environments.
- Qualifications: Experience in IT management or consulting, with strong problem-solving skills.
The IT Consultant at Roadmap IT Ltd will take full ownership of managing and maintaining our clients’ IT systems and processes, acting as their IT Manager. This is a hands-on, customer-facing role where you will oversee IT strategy, security, and operational continuity, ensuring all systems are reliable, secure, and aligned with business needs.
Key Responsibilities
- Develop and maintain IT policies across client environments, ensuring IT systems reflect the IT policies.
- Oversee and plan budgeting for IT systems, hardware, software, and projects.
- Manage end-to-end onboarding and offboarding processes, ensuring secure and efficient setup or removal of access and devices.
- Monitor and manage the lifecycle of client hardware, from procurement to replacement and decommissioning.
- Maintain and test business continuity and disaster recovery plans to ensure minimal operational disruption.
- Regularly review and manage access rights to ensure security and compliance.
- Identify gaps in IT systems, processes, and security measures, providing actionable recommendations for improvement.
- Plan and deliver cybersecurity training to client teams to strengthen security culture and reduce risk.
- Document all client activity, site visits, and work performed to maintain accurate records.
- Ensure that all technical documentation is comprehensive, accurate, and up to date.
Client-Facing Responsibilities
- Act as the client’s IT Manager, providing technical leadership and proactive development.
- Ensure client data is protected, backed up, and compliant with relevant security standards (These vary but could include Cyber Essentials+, ISO27001, SOC2).
- Maintain and update documentation, technical procedures, and system knowledge.
- Coordinate with third-party vendors and other technical suppliers.
- Undertake IT projects, upgrades, and new system installations with appropriate planning, rollback procedures, and approval.
- Provide training, support, and guidance to client teams, ensuring prompt resolution of issues.
Requirements
- Excellent problem-solving, organisational, and communication skills.
- Proven experience in IT management or consulting.
- Strong knowledge of IT systems, hardware, software, and security best practices.
- Experience managing budgets, vendors, and IT projects.
- Comfortable working in client-facing roles and managing multiple client environments.
- Familiarity with compliance frameworks such as ISO27001, SOC2, or Cyber Essentials+ is desirable.
Technical Expertise
- Apple-centric environments (Apple Business, macOS, iOS, JumpCloud, Kandji).
- Windows & Server/Active Directory, Linux, Microsoft 365, Google Workspace.
- Networking, cloud platforms (Azure, Google Cloud), and storage solutions.
- Knowledge of IT security principles, access control, and business continuity systems.
Additional Information
- Travel to client sites (primarily London-based) will be required. Occasional national or international travel may be necessary.
- Out-of-pocket expenses for travel outside London will be reimbursed.
- The role offers opportunities to work on IT strategy, system optimisation, and proactive development of client IT environments.
IT Consultant in London employer: Roadmap IT
At Roadmap IT Ltd, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our IT Consultants enjoy a dynamic environment where they can take ownership of client IT systems while benefiting from ongoing professional development and training opportunities. With a focus on employee well-being and a commitment to excellence, we offer competitive remuneration and support for travel expenses, making this role not just a job, but a meaningful career path in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land IT Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Roadmap IT values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Roadmap IT might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Roadmap IT!
✨Direct Apply to Roadmap IT
Let's not forget to apply directly through the Roadmap IT website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Roadmap IT.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Roadmap IT. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Roadmap IT
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
