At a Glance
- Tasks: Manage and optimise IT systems for clients, ensuring security and operational continuity.
- Company: Join Roadmap IT Ltd, a forward-thinking tech consultancy with a client-focused approach.
- Benefits: Competitive salary, travel reimbursement, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a chance to shape IT strategies.
- Why this job: Be the go-to IT expert, making a real difference in clients' tech environments.
- Qualifications: Experience in IT management or consulting, with strong problem-solving skills.
The IT Consultant at Roadmap IT Ltd will take full ownership of managing and maintaining our clients’ IT systems and processes, acting as their IT Manager. This is a hands-on, customer-facing role where you will oversee IT strategy, security, and operational continuity, ensuring all systems are reliable, secure, and aligned with business needs.
Key Responsibilities
- Develop and maintain IT policies across client environments, ensuring IT systems reflect the IT policies.
- Oversee and plan budgeting for IT systems, hardware, software, and projects.
- Manage end-to-end onboarding and offboarding processes, ensuring secure and efficient setup or removal of access and devices.
- Monitor and manage the lifecycle of client hardware, from procurement to replacement and decommissioning.
- Maintain and test business continuity and disaster recovery plans to ensure minimal operational disruption.
- Regularly review and manage access rights to ensure security and compliance.
- Identify gaps in IT systems, processes, and security measures, providing actionable recommendations for improvement.
- Plan and deliver cybersecurity training to client teams to strengthen security culture and reduce risk.
- Document all client activity, site visits, and work performed to maintain accurate records.
- Ensure that all technical documentation is comprehensive, accurate, and up to date.
Client-Facing Responsibilities
- Act as the client’s IT Manager, providing technical leadership and proactive development.
- Ensure client data is protected, backed up, and compliant with relevant security standards (These vary but could include Cyber Essentials+, ISO27001, SOC2).
- Maintain and update documentation, technical procedures, and system knowledge.
- Coordinate with third-party vendors and other technical suppliers.
- Undertake IT projects, upgrades, and new system installations with appropriate planning, rollback procedures, and approval.
- Provide training, support, and guidance to client teams, ensuring prompt resolution of issues.
Requirements
- Excellent problem-solving, organisational, and communication skills.
- Proven experience in IT management or consulting.
- Strong knowledge of IT systems, hardware, software, and security best practices.
- Experience managing budgets, vendors, and IT projects.
- Comfortable working in client-facing roles and managing multiple client environments.
- Familiarity with compliance frameworks such as ISO27001, SOC2, or Cyber Essentials+ is desirable.
Technical Expertise
- Apple-centric environments (Apple Business, macOS, iOS, JumpCloud, Kandji).
- Windows & Server/Active Directory, Linux, Microsoft 365, Google Workspace.
- Networking, cloud platforms (Azure, Google Cloud), and storage solutions.
- Knowledge of IT security principles, access control, and business continuity systems.
Additional Information
- Travel to client sites (primarily London-based) will be required. Occasional national or international travel may be necessary.
- Out-of-pocket expenses for travel outside London will be reimbursed.
- The role offers opportunities to work on IT strategy, system optimisation, and proactive development of client IT environments.
IT Consultant in London employer: Roadmap IT
At Roadmap IT Ltd, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our IT Consultants enjoy a dynamic environment where they can take ownership of client IT systems while benefiting from ongoing professional development and training opportunities. With a focus on employee well-being and a commitment to excellence, we offer competitive remuneration and support for travel expenses, making this role not just a job, but a meaningful career path in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land IT Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Don’t be shy about reaching out! If you see a company you love, drop them a message on LinkedIn or their website. Express your interest in working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep learning and stay updated! The IT field is always evolving, so make sure you're up to speed with the latest trends and technologies. Consider taking online courses or certifications to boost your knowledge and appeal.
We think you need these skills to ace IT Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Consultant role. Highlight your problem-solving abilities, IT management experience, and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT consulting and how your background aligns with our needs. Don’t forget to mention your client-facing experience!
Showcase Your Technical Skills:We love seeing candidates who are tech-savvy! Be sure to list your expertise in Apple-centric environments, Windows, and cloud platforms. Mention any familiarity with compliance frameworks like ISO27001 or Cyber Essentials+.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Roadmap IT
✨Know Your IT Stuff
Make sure you brush up on your knowledge of IT systems, hardware, and security best practices. Be ready to discuss specific technologies like Apple Business, Windows Server, and cloud platforms. Showing that you’re well-versed in these areas will impress the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled IT challenges in the past. Think about situations where you identified gaps in systems or improved processes. This will showcase your problem-solving abilities and your proactive approach to IT management.
✨Client-Facing Experience is Key
Since this role involves a lot of client interaction, be ready to talk about your experience in client-facing roles. Highlight how you've managed relationships, provided support, and delivered training to clients. This will show that you can handle the demands of being an IT Consultant.
✨Understand Compliance Frameworks
Familiarise yourself with compliance frameworks like ISO27001 and Cyber Essentials+. Be prepared to discuss how you've ensured compliance in previous roles. This knowledge will demonstrate your commitment to security and operational continuity, which is crucial for the position.
