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- Tasks: Join our Costa team to create and serve delicious drinks and food.
- Company: Be part of Roadchef, the UK's 3rd largest Motorway Service Area provider.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Why this job: Gain valuable experience in customer service while working with a prestigious brand.
- Qualifications: Passion for customer service; previous experience is a plus but not required.
- Other info: Full training provided, with great development opportunities for career growth.
The predicted salary is between 10 - 12 £ per hour.
Our Site Director, Kirk and his team at Strensham Services on the M5 near Worcester are looking for an energetic and adaptable Team Member to join their Costa team. You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, pastries and freshly prepared food. So, you're sure to enjoy Costa Coffee as much as our customers do.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you've never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Barista while helping you grow both personally and professionally.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Strensham - Team Member - Costa in Worcester employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strensham - Team Member - Costa in Worcester
✨Tip Number 1
Get to know the Costa brand! Familiarise yourself with their drinks and pastries so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Even if you haven't worked in a similar role before, think of times when you've provided great service. Share those experiences in your conversations to highlight your passion for making customers smile.
✨Tip Number 3
Be flexible with your availability! Since there are various shifts available, showing that you're open to different working patterns can make you a more attractive candidate. Plus, it helps us find the best fit for the team.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Strensham - Team Member - Costa in Worcester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love making customers smile! Share any experiences you've had in customer-facing roles, even if they're not directly related to coffee or food. We want to see that spark!
Be Yourself: We’re all about embracing individuality here at StudySmarter. Don’t be afraid to let your personality shine through in your application. Whether it’s a fun anecdote or a unique skill, we want to get to know the real you!
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you’ve got experience in similar roles or have a knack for teamwork, shout about it! We love seeing how you fit into our Costa team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Roadchef
✨Know Your Costa
Familiarise yourself with Costa's menu and values. Being able to chat about your favourite drinks or pastries shows genuine interest and enthusiasm, which is exactly what they’re looking for in a Team Member.
✨Show Off Your Customer Service Skills
Even if you haven't worked in a similar role before, think of examples from past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your passion for making customers smile.
✨Be Adaptable and Energetic
The role requires someone who can adapt to different situations and work well under pressure. Prepare to discuss how you've handled busy environments or unexpected challenges in the past, showcasing your ability to thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Team Member. This shows your eagerness to learn and grow within the company.