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- Tasks: Create amazing drinks and provide top-notch service to our customers.
- Company: Join Roadchef, a top-rated motorway services provider with a friendly culture.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 12 - 12 £ per hour.
As a team member in Costa you will create amazing drinks while providing a clean and friendly environment for our travelling customers. You may be in the Drive Thru or main building. The standards are the same - 5 star service every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Ivan is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent Barista while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Strensham - Seasonal Team Member - Costa in Worcester employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strensham - Seasonal Team Member - Costa in Worcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and Roadchef. Understanding their values and what they stand for will help you connect better during your chat. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you get comfortable with common questions and allow you to showcase your passion for customer service. Remember, confidence is key!
✨Tip Number 3
Dress to impress! Even though it's a casual environment, looking smart can make a great first impression. It shows that you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Strensham - Seasonal Team Member - Costa in Worcester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making people smile and creating a great experience for our customers.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience, even if it’s not directly in a café setting. We love seeing how your skills can translate into the role of a Costa Team Member!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team members who are friendly and approachable, so show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s super easy, and we’ll get your application in front of the right people quickly!
How to prepare for a job interview at Roadchef
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about creating amazing experiences. Be ready to share specific examples that highlight your passion for service.
✨Familiarise Yourself with Costa's Offerings
Take some time to learn about Costa's menu and their signature drinks. Showing that you have a genuine interest in what they offer will impress the interviewer. You might even want to mention your favourite drink during the chat!
✨Emphasise Teamwork and Flexibility
As a seasonal team member, you'll be working closely with others. Be prepared to discuss how you work in a team and adapt to different situations. Highlight any past experiences where you’ve collaborated effectively or handled busy periods with ease.
✨Show Enthusiasm for Growth Opportunities
Roadchef values personal and professional growth, so express your eagerness to develop your skills. Mention any aspirations you have within the company, like becoming a Barista or moving into management, to show you're committed to growing with them.