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- Tasks: Join our team to deliver amazing customer experiences at our new Pret location.
- Company: Roadchef, a leading Motorway Service Area provider with a focus on people.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Why this job: Be part of an exciting new opening and grow your career in a supportive environment.
- Qualifications: Passion for customer service; previous experience is a plus but not required.
- Other info: Full training provided, with great development opportunities and a friendly team.
Our Site Director, Kirk and his team at Strensham Services on the M5 near Worcester are looking for energetic and adaptable Team Members to join their brand new and exciting Pret opening in November. You will be part of Roadchef's first partnership with Pret and will be responsible for delivering a first class customer experience, serving our sandwiches, baguettes, a selection of hot meals and snacks.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before; however, this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you've never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure.
Strensham - Pret - Team Member in Worcester employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strensham - Pret - Team Member in Worcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roadchef and Pret. Understanding their values and what makes them tick will help you stand out as a candidate who genuinely cares about being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a first-class experience, think of examples from your past where you've gone above and beyond for customers. This will show that you’re ready to bring that same energy to Strensham.
✨Tip Number 3
Be yourself during the interview! The team is looking for energetic and adaptable individuals, so let your personality shine through. Show them your passion for customer service and how you can contribute to making every customer leave with a smile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Strensham. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Strensham - Pret - Team Member in Worcester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! We want to see how you can make customers smile and create a welcoming atmosphere. Share any relevant experiences, even if they’re from different roles.
Tailor Your Application: Make sure to customise your application to fit the Team Member role at Pret. Highlight any skills or experiences that align with what we’re looking for, like adaptability and teamwork. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point. Avoid jargon and focus on what makes you a great fit for the role. Remember, we want to get to know you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Roadchef and their partnership with Pret. Understanding their values and what makes them unique will help you connect better during the conversation.
✨Show Your Passion for Customer Service
Since they’re looking for someone who loves customer service, think of examples from your past experiences where you went above and beyond for a customer. Even if you haven't worked in a similar role, any experience that showcases your enthusiasm for helping others will impress them.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like dealing with a difficult customer or working under pressure. Practising these scenarios can help you articulate your thoughts clearly and demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Team Member. This shows your interest in the role and helps you gauge if it’s the right fit for you.