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- Tasks: Create amazing drinks and provide top-notch service in a friendly environment.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a team member in Costa you will create amazing drinks while providing a clean and friendly environment for our travelling customers. You may be in the Drive Thru or main building. The standards are the same - 5 star service every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Mark is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent Barista while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Tibshelf - Team Member - Costa employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tibshelf - Team Member - Costa
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they're looking for someone with a passion for customer service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it's a casual environment, showing up looking neat and presentable can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Tibshelf - Team Member - Costa
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our customers smile!
Tailor Your Application: Make sure to customise your application to highlight any relevant experience, even if it’s not directly in a café setting. We love seeing how your skills can translate into creating amazing drinks and providing top-notch service.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team members who are friendly and approachable, so show us who you are!
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to see your application and get you started on your journey with Costa!
How to prepare for a job interview at Roadchef
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about creating amazing experiences. Be ready to share specific examples that highlight your passion for service.
✨Familiarise Yourself with Costa's Offerings
Take some time to learn about Costa's menu and their drink offerings. Being knowledgeable about what they serve will show your genuine interest in the role and help you stand out. Plus, it’ll give you something to discuss during the interview!
✨Show Your Team Spirit
This job is all about teamwork, so be prepared to talk about your experiences working in a team. Share stories that demonstrate your ability to collaborate and support your colleagues, as well as how you contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a team member. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.