Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise and motivate the Costa team while serving delicious drinks and food.
- Company: Join Roadchef, a top UK Motorway Service Area provider with a focus on employee development.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Why this job: Gain leadership experience in a supportive environment with great growth opportunities.
- Qualifications: Previous supervisory experience is preferred, but full training is provided.
- Other info: Be part of a company recognised for its commitment to diversity and employee wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
Sutton Scotney – Supervisor – Costa
Sutton Scotney – Supervisor – Costa
Our Site Director, Russ and his team at Sutton Scotney Services on the A34 near Winchester are looking for an energetic and adaptable Supervisor to join their Costa team. You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, sweet pastries and freshly prepared food, whilst also having your first taste of leadership and responsibility by supervising and motivating our team to promote sales and ensure your team delivers a great customer experience.
What will set you apart?
It would be essential for you to have worked in a similar supervisory role before, whether that is in a coffee shop or in any retail or hospitality environment. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face.
And if you\’ve never been in a similar role before, don\’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Barista while helping you grow both personally and professionally.
Here\’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities – 65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK\’s 3rd largest Motorway Service Area provider with some of the UK\’s largest and best restaurants and retail brands.
We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.
Our approach is simple: it\’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Sutton Scotney - Supervisor - Costa employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sutton Scotney - Supervisor - Costa
✨Tip Number 1
Familiarise yourself with the Costa brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous supervisory or leadership experience, even if it's from a different sector. Emphasising your ability to motivate and manage a team can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your passion for customer service. Think of examples where you've gone above and beyond to ensure a great experience for customers, as this is crucial for the role.
✨Tip Number 4
Show enthusiasm for the training opportunities available. Expressing your eagerness to learn and grow within the company can demonstrate your long-term commitment to the role.
We think you need these skills to ace Sutton Scotney - Supervisor - Costa
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at Costa. Highlight your relevant experience in customer service and any supervisory roles you've held.
Tailor Your CV: Make sure your CV reflects your experience in retail or hospitality, especially any supervisory roles. Use keywords from the job description to demonstrate that you meet the criteria they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and leadership. Mention specific examples of how you've motivated a team or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your previous roles where you went above and beyond to ensure customers left happy.
✨Demonstrate Leadership Skills
Even if you haven't held a supervisory role before, highlight any experiences where you've taken the lead or motivated a team. Discuss how you can inspire others to achieve their best.
✨Familiarise Yourself with Costa's Offerings
Before the interview, take some time to learn about Costa's menu and values. Being knowledgeable about their products will show your genuine interest in the brand and help you connect with the interviewers.
✨Prepare Questions to Ask
Think of insightful questions to ask your interviewers about the role, team dynamics, and company culture. This shows that you're engaged and serious about the position, and it helps you determine if it's the right fit for you.
