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- Tasks: Lead a dynamic team at McDonald's, ensuring top-notch service and quality.
- Company: Join Roadchef, the UK's 3rd largest Motorway Service Area provider with a stellar reputation.
- Benefits: Enjoy £1 meals, up to 70% discounts, cash bonuses, and free parking.
- Why this job: Gain management experience in a fun environment while making customers smile.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: 65% of our managers started as team members; great growth opportunities await!
The predicted salary is between 20000 - 28000 £ per year.
Sutton Scotney – Shift Leader – McDonald\’s Our Site Director, Russ and his team at Sutton Scotney Services on the A34 near Winchester are looking for an energetic and adaptable Shift Manager to join their McDonald’s team. You will be part of the iconic McDonald’s brand, cooking and serving the nation’s favourite menu items, from the Big Mac’s & Wraps to McFlurry’s and Milkshakes, whilst also having your first taste of management, you will ensure all standards are met by following production, productivity, quality and customer service stanards.As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. What will set you apart? It would be essential for you to have worked in a similar supervisory or management role before, preferably in any retail or hospitality environment. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. Full training will be provided and you will be given everything you need to excel into an excellent Shift Manager while helping you grow both personally and professionally. Here’s what sets us apart: £1 meals whilst on duty Up to 70% discount for you, family and friends at all Roadchef sites A cash bonus for every friend you refer Discounts on many high street and online stores via our Hapi app Free onsite parking Contributory pension after 3 months Access to Occupational Health support Employee Assistance program Mental Health First Aiders Great development opportunities – 65% of our current Managers joined us as Team Members Who is Roadchef? We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Sutton Scotney - Shift Leader - McDonald\'s employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sutton Scotney - Shift Leader - McDonald\'s
✨Tip Number 1
Familiarize yourself with McDonald's menu and operations. Understanding the products and how the kitchen runs will help you stand out during the interview process, showing your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in a supervisory or management role, especially in retail or hospitality. Be ready to share specific examples of how you've successfully managed a team or improved customer service.
✨Tip Number 3
Demonstrate your passion for customer service. Think of instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with what Roadchef values in their employees.
✨Tip Number 4
Research Roadchef's culture and values. Being able to discuss how your personal values align with their commitment to diversity and employee development can make a strong impression during your conversation.
We think you need these skills to ace Sutton Scotney - Shift Leader - McDonald\'s
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Shift Leader position at McDonald's. Understand the key responsibilities and required skills, especially the importance of customer service and management experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous supervisory or management roles you have held, particularly in retail or hospitality. Use specific examples to demonstrate your leadership skills and ability to solve operational problems.
Show Your Passion for Customer Service: Express your enthusiasm for providing excellent customer service in your application. Share experiences where you ensured customers left with a smile, as this aligns with the company's values.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of McDonald's and Roadchef. Mention how you align with their commitment to diversity and employee development, which can set you apart from other candidates.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customers left with a smile.
✨Highlight Your Leadership Experience
Since the role requires supervisory skills, be prepared to discuss your previous management or supervisory roles. Talk about how you handled challenges, motivated your team, and ensured high standards were met.
✨Demonstrate Adaptability
The job description emphasizes the need for an energetic and adaptable individual. Be ready to share instances where you successfully adapted to changing situations or solved operational problems on the fly.
✨Familiarize Yourself with McDonald's Standards
Research McDonald's production, productivity, quality, and customer service standards. Showing that you understand these expectations will demonstrate your commitment to upholding the brand's reputation.
