At a Glance
- Tasks: Lead the Costa team, serve coffee, and ensure top-notch customer service.
- Company: Roadchef is a top-rated motorway services provider with a focus on people development.
- Benefits: Enjoy £1 meals, up to 70% discounts, cash bonuses, and free parking.
- Why this job: Join a supportive culture with great growth opportunities and a chance to make an impact.
- Qualifications: Experience in catering or retail is a plus, but full training is provided.
- Other info: 65% of our Managers started as Team Members, showcasing our commitment to internal growth.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor – Costa – Winchester, Hampshire Sutton Scotney Russ, our Site Director at Sutton Scotney Motorway Service Area on the A34, near Winchester is looking for Supervisors to join his Costa team. Joining Costa as a Supervisor you will lead your team from the front while delivering the best coffee and drinks on the motorway and serving freshly prepared food. You will also ensure your team delivers exceptional customer service. We offer working patterns on either a full or part time basis, with a variety of shifts available. Plus other great benefits: £1 meals whilst on duty Up to 70% discount for you, family and friends at all Roadchef sites A cash bonus for every friend you refer Discounts on many high street and online stores via our Hapi app Free onsite parking Contributory pension after 3 months Access to Occupational Health support Employee Assistance program Mental Health First Aiders Great development opportunities – 65% of our current Managers joined us as Team Members What experience do I need? Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people. Don’t worry if you’ve never worked in a similar environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally. Who are we? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2023 with a 2 star accreditation. People come first in everything we do and we are proud that 65% of our Managers have been developed through our internal training programmes. You need an account to apply, this takes less than a minute to complete.
Supervisor - Costa - Winchester, Hampshire employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Costa - Winchester, Hampshire
✨Tip Number 1
Familiarize yourself with Costa's menu and the types of drinks and food they offer. This knowledge will help you stand out during the interview, showing your genuine interest in the role and the brand.
✨Tip Number 2
Highlight any previous experience in customer service or team leadership roles, even if it's not directly related to the food and beverage industry. This will demonstrate your ability to manage a team and provide excellent service.
✨Tip Number 3
Prepare to discuss how you would handle challenging customer situations. Being able to showcase your problem-solving skills and commitment to customer satisfaction can set you apart from other candidates.
✨Tip Number 4
Research Roadchef's values and their commitment to employee development. Being able to articulate how your personal values align with theirs can make a strong impression during your conversation.
We think you need these skills to ace Supervisor - Costa - Winchester, Hampshire
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Supervisor position at Costa. Understand the key responsibilities, such as leading the team and delivering exceptional customer service, so you can tailor your application accordingly.
Highlight Relevant Experience: Even if you haven't worked in a similar environment before, think about any experience you have in customer service or team leadership. Make sure to highlight this in your CV and cover letter to show your passion for providing a great customer experience.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Roadchef and how your skills align with their values, especially their focus on people and development opportunities.
Proofread Your Application: Before submitting your application, carefully proofread all your documents. Check for spelling and grammar errors, and ensure that your CV and cover letter are clear and concise. A polished application will make a great first impression.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to help customers.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Highlight any previous experience where you've successfully managed or motivated a group, even if it was in a different context.
✨Familiarize Yourself with Costa's Offerings
Before the interview, take some time to learn about Costa's menu and values. Being knowledgeable about their products will show your genuine interest in the role and the company.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the Supervisor role.