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For Companies At a Glance
- Tasks: Join our team to keep Strensham clean and welcoming for visitors.
- Company: We are the UK's 3rd largest Motorway Service Area provider, known for our top brands.
- Benefits: Enjoy discounted meals, cash bonuses for referrals, and discounts at high street stores.
- Why this job: Be part of a supportive culture with great development opportunities and a focus on diversity.
- Qualifications: No specific experience needed; just a passion for customer service and teamwork.
- Other info: Full training provided, with flexible shifts available for full or part-time work.
The predicted salary is between 24000 - 36000 £ per year.
Strensham – Team Member – Facilities
Full Time
Kirk, our Site Director at Strensham Motorway Services on the M5, near Worcester is looking for Team Members to join his facilities team.
Joining the team you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for those visiting the site. You would be involved in the maintenance and cleanliness of both inside and outside areas and may, on occasion, involve minor maintenance work of a non specialist area.
We offer working patterns on either a full or part time basis, with a variety of shifts available.
Our payrates will vary depending on your age.
Plus here are a few other benefits we provide:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities – 65% of our current Managers joined us as Team Members
What experience do I need?
Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment.
Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we?
We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands.
We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.
Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Strensham - Team Member - Facilities employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strensham - Team Member - Facilities
✨Tip Number 1
Familiarise yourself with the Strensham Motorway Services and its facilities. Understanding the layout and services offered can help you demonstrate your enthusiasm and knowledge during any informal chats or interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlighting your passion for providing a great experience will resonate well with the hiring team, as they value this trait highly.
✨Tip Number 3
Network with current employees or those in similar roles at Strensham. Engaging with them can provide insights into the work culture and expectations, which can be beneficial when discussing your fit for the team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts and working patterns. Since the role offers various shifts, showing your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Strensham - Team Member - Facilities
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Team Member position. Highlight your relevant experience in maintaining cleanliness and providing excellent customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job. Emphasise any previous roles in similar environments and your passion for customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Strensham and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a great customer experience. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the values of the facilities team.
✨Demonstrate Teamwork Skills
Since you'll be working closely with others, highlight your ability to work as part of a team. Discuss any previous roles where collaboration was key, and how you contributed to a positive team environment.
✨Be Prepared for Practical Questions
Expect questions about maintaining cleanliness and minor maintenance tasks. Brush up on basic maintenance knowledge and think of scenarios where you successfully handled similar responsibilities in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about training opportunities and how the team supports each other, showing that you're genuinely interested in growing within the company.