At a Glance
- Tasks: Keep our service area clean and welcoming for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with a supportive and inclusive work culture.
- Why this job: Make a difference in customer experiences while growing your skills.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 € per hour.
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally.
Key responsibilities include:
- Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Ivan is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent team member while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Strensham - Team Member - Facilities employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal and professional growth. As a Facilities Team Member at our Strensham location, you'll enjoy benefits such as heavily discounted meals, generous discounts for friends and family, and access to wellbeing support, all while working in a dynamic environment recognised for its commitment to employee development and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Strensham - Team Member - Facilities
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone who takes pride in ensuring everyone leaves with a smile, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Be ready to discuss your flexibility! With various shifts available, let them know how adaptable you are. Highlighting your willingness to work different hours can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Roadchef family!
We think you need these skills to ace Strensham - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making people smile and creating a welcoming environment.
Highlight Relevant Experience:If you've got experience in a similar role, make sure to mention it! But don’t worry if you haven’t; we value a positive attitude and willingness to learn just as much. Tell us about any relevant skills or experiences that could help you in this role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Facilities Team. Use bullet points if it helps!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Facilities Team Member. Familiarise yourself with the importance of cleanliness and customer service in a busy environment like Strensham. This will help you demonstrate your genuine passion for the role.
✨Showcase Your Customer Service Skills
Since the Site Director is looking for someone who takes pride in ensuring everyone leaves with a smile, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to excellent service.
✨Emphasise Teamwork and Adaptability
Working in facilities means being part of a team that keeps everything running smoothly. Prepare to discuss how you've worked well in teams before and how you can adapt to different situations. This will show that you're ready to contribute positively to the team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team supports each other. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
