At a Glance
- Tasks: Create amazing drinks and provide top-notch service in a friendly environment.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with potential for career advancement.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 € per hour.
As a team member in Costa you will create amazing drinks while providing a clean and friendly environment for our travelling customers. You may be in the Drive Thru or main building. The standards are the same - 5 star service every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? Our Site Director Ivan is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent Barista while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Strensham - Seasonal Team Member - Costa employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Seasonal Team Member at our Strensham location, you'll enjoy competitive pay, extensive training, and fantastic benefits such as heavily discounted meals and a generous employee discount scheme. With a strong focus on personal and professional growth, we provide ample opportunities for advancement, ensuring that you can thrive in your role while delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Strensham - Seasonal Team Member - Costa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and Roadchef. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating amazing experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the Costa brand with pride.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of landing that seasonal team member role at Strensham.
We think you need these skills to ace Strensham - Seasonal Team Member - Costa
Some tips for your application 🫡
Show Your Passion:Let us see your genuine passion for customer service shine through in your application. Share any experiences where you’ve gone the extra mile to make someone’s day better – it’ll really set you apart!
Tailor Your CV:Make sure your CV is tailored to the role of a Seasonal Team Member at Costa. Highlight any relevant experience, even if it’s not directly in a café setting. We want to know how your skills can contribute to our team!
Be Yourself:Don’t be afraid to let your personality come through in your written application. We’re looking for friendly and approachable team members, so show us who you are and why you’d fit right in with our Costa family.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes straight to us. We can’t wait to hear from you!
How to prepare for a job interview at Roadchef
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about what makes a great customer experience and be ready to share examples of how you've provided excellent service in the past, even if it's from a different role.
✨Show Your Passion for Coffee
Costa is all about creating amazing drinks, so let your enthusiasm for coffee shine through! If you have a favourite drink or a fun fact about coffee, mention it during the interview to show your genuine interest in the role.
✨Be Ready for Teamwork Questions
As a Seasonal Team Member, you'll be working closely with others. Prepare to discuss how you work in a team, handle conflicts, and support your colleagues. Think of specific situations where you’ve collaborated successfully.
✨Ask About Growth Opportunities
Since Roadchef values personal and professional growth, don’t hesitate to ask about development opportunities during your interview. This shows that you're not just looking for a job, but are genuinely interested in building a career with them.
