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- Tasks: Create and serve delicious Costa drinks and food while ensuring customers leave with a smile.
- Company: Join Roadchef, the UK's 3rd largest Motorway Service Area provider with a prestigious reputation.
- Benefits: Enjoy heavily discounted meals, cash bonuses for referrals, and discounts at high street stores.
- Why this job: Gain valuable experience in customer service and grow into an excellent Barista with full training.
- Qualifications: Passion for customer service; previous experience is a plus but not required.
- Other info: Great development opportunities with many managers starting as Team Members.
The predicted salary is between 10 - 12 £ per hour.
Our Site Director, Ed and his team at Stafford Services on the M6 southbound near Stone are looking for an energetic and adaptable Team Member to join their Costa team. You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, pastries and freshly prepared food. So, you're sure to enjoy Costa Coffee as much as our customers do.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you've never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Barista while helping you grow both personally and professionally.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Stafford - Team Member - Costa employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stafford - Team Member - Costa
✨Tip Number 1
Get to know the Costa brand! Familiarise yourself with their drinks and pastries so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Even if you haven't worked in a similar role before, think of times you've provided great service. Share those experiences in your conversations to highlight your passion for making customers smile.
✨Tip Number 3
Be flexible with your availability! Since there are various shifts available, showing that you're open to different working patterns can make you a more attractive candidate. Plus, it helps us find the best fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks we offer, like those sweet discounts and development opportunities.
We think you need these skills to ace Stafford - Team Member - Costa
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping people! Share any experiences where you've made someone's day better, even if it's just a small moment. We want to see that spark in you!
Tailor Your Application: Make sure to customise your application to fit the Team Member role at Costa. Highlight any relevant skills or experiences that match what we're looking for, like teamwork or adaptability. It shows us you're serious about joining our team!
Be Yourself: We’re all about embracing individuality, so don’t be afraid to let your personality shine through in your application. Whether it’s a fun fact about yourself or a unique hobby, we want to get to know the real you!
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Roadchef
✨Know Your Costa
Familiarise yourself with Costa's menu and values. Being able to chat about your favourite drinks or pastries shows your enthusiasm for the brand, which is key in a customer-facing role.
✨Show Off Your Customer Service Skills
Even if you haven't worked in a similar role before, think of times when you've provided great service. Share specific examples that highlight your ability to make customers smile and create a positive experience.
✨Be Ready for Teamwork Questions
As a Team Member, you'll be working closely with others. Prepare to discuss how you collaborate with teammates, resolve conflicts, and contribute to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about training opportunities or how the team celebrates successes to demonstrate your eagerness to grow within the company.