Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and operational excellence.
- Company: Join McDonald's at Rownhams, a top motorway service area provider.
- Benefits: Enjoy competitive salary, up to 70% employee discount, and career growth opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: 2+ years in a senior managerial role with strong leadership and customer service skills.
- Other info: Be part of a diverse team recognised for excellence in the hospitality sector.
The predicted salary is between 30000 - 40000 £ per year.
Our Site Director, Elaine at Rownhams Motorway Services on the M27 near Southampton is seeking a passionate and experienced Restaurant Manager to lead our McDonald’s team to deliver outstanding customer service and operational excellence. As a Business Manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.
Roadchef Motorway Services is a proud franchisee of McDonald’s, one of the world’s largest and most loved quick service restaurants. With a team who work together to combine great tasting food, made from high quality ingredients with service our customers know and trust. We provide a welcoming atmosphere for our customers and a supportive, dynamic workplace for our team members.
What we offer:
- Competitive Salary: Attractive compensation package with performance-based incentives.
- Benefits: Employee discount up to 70%, contributory pension after 3 months, heavily discounted meals while on duty, employee assistance program, free parking, friends and family scheme.
- Growth Opportunities: Career development and advancement opportunities within the company.
- Training: Comprehensive training programs to support your professional growth.
Your key responsibilities:
- Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
- Customer Service: Ensure every customer receives exceptional service, creating memorable dining experiences.
- Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
- Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
- Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
- Brand Ambassador: Uphold McDonald’s brand values and ensure the store represents our commitment to quality and excellence.
Experience: Minimum of 2 years in a senior managerial role within a high volume quick service restaurant industry, leading large dynamic teams.
Leadership Skills: Proven ability to lead, inspire, and develop a team.
Customer Focus: Strong commitment to delivering exceptional customer service.
Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
Communication Skills: Excellent interpersonal and communication skills.
Problem-Solving: Strong organisational and problem-solving abilities.
Flexibility: Willingness to work flexible hours, including weekends and holidays.
Who are we? We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Rownhams - Business Manager - McDonald\'s in Southampton employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rownhams - Business Manager - McDonald\'s in Southampton
✨Tip Number 1
Get to know the company inside out! Research McDonald's values, their approach to customer service, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you the inside scoop on what it's really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the role of Business Manager. We want to hear your stories!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our fantastic team at Rownhams!
We think you need these skills to ace Rownhams - Business Manager - McDonald\'s in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering outstanding customer service and leading a team. Share your experiences that highlight your passion for the restaurant industry.
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your relevant experience in managing teams and driving sales in a quick service restaurant. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your organisational skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Roadchef
✨Know Your McDonald's Inside Out
Before the interview, make sure you’re familiar with McDonald's values, menu, and recent initiatives. This shows your passion for the brand and helps you align your answers with their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific situations where you motivated your team or improved customer service, as this is crucial for a Business Manager role.
✨Demonstrate Operational Know-How
Be ready to discuss your experience with daily operations management. Talk about stock management, scheduling, and compliance with health and safety regulations to show you can handle the responsibilities of the role.
✨Bring Your Problem-Solving A-Game
Think of scenarios where you faced challenges in a fast-paced environment and how you resolved them. This will illustrate your problem-solving abilities and adaptability, which are key for success in this position.