At a Glance
- Tasks: Lead and motivate a passionate team at Costa Coffee while ensuring top-notch customer service.
- Company: Join Roadchef, a proud provider of safe and happy motorway services.
- Benefits: Competitive salary, career progression, employee discounts, and wellbeing support.
- Other info: Join a diverse and inclusive workplace recognised as one of the best companies to work for.
- Why this job: Be part of a mission-driven company that values your growth and development.
- Qualifications: Experience in high-volume catering or retail, with strong leadership skills.
The predicted salary is between 24000 - 30000 € per year.
Join the Team at Roadchef and Costa Coffee! Are you an ambitious and passionate leader ready to take the next step in your hospitality career? Do you thrive in a high-volume, fast-paced environment? Join the Roadchef family, where we are committed to making Britain's roads a safer, greener and happier place by elevating the mood of every road user. We are looking for a dedicated Assistant Unit Manager to help lead our Costa Coffee team.
The Role
- As the Assistant Unit Manager, you will be the key to supporting the Unit Manager in the daily operations of a thriving Costa Coffee unit.
- You will be responsible for:
- Leading, motivating, and developing a passionate team of baristas.
- Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
- Driving sales and managing costs to achieve business targets.
- Delivering exceptional customer service in a high-volume catering environment.
- Stepping up to manage the unit in the absence of the Unit Manager.
What We're Looking For
- Proven experience as an Assistant Manager or Supervisor in a high-volume catering or retail environment.
- A passion for great coffee and outstanding customer service.
- Strong leadership, communication, and problem-solving skills.
- The drive to develop yourself and your team.
What We Offer
- A competitive salary.
- Excellent career progression and development opportunities within Roadchef and its partner brands.
- The chance to be part of a company with a mission you can be proud of.
- Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support.
Ready to start your journey with Roadchef? Apply today!
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Taunton - Assistant Manager - Costa in Somerset employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As an Assistant Unit Manager at our Taunton Costa Coffee unit, you'll enjoy excellent career progression opportunities, competitive salaries, and a supportive environment that prioritises employee wellbeing. Join us in making Britain's roads a happier place while developing your leadership skills in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Taunton - Assistant Manager - Costa in Somerset
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role at Costa.
✨Tip Number 2
Show off your passion for coffee! When you get the chance to chat with potential employers, share your love for great coffee and customer service. It’s all about making that personal connection and showing you’re the right fit for the team.
✨Tip Number 3
Prepare for those interviews! Research common questions for Assistant Manager roles and think about how your experience aligns with what they’re looking for. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a company that values its employees and offers fantastic career progression opportunities.
We think you need these skills to ace Taunton - Assistant Manager - Costa in Somerset
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy creating a great coffee experience for customers. We want to see that you're as passionate about coffee as we are!
Highlight Your Leadership Skills:As an Assistant Unit Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated a team or solved problems in a fast-paced environment. We’re looking for someone who can inspire others!
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to this specific role at Costa. Mention how your skills align with what we're looking for, like driving sales and delivering exceptional customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining the Roadchef family!
How to prepare for a job interview at Roadchef
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with different types of coffee, brewing methods, and the Costa Coffee menu. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a high-pressure environment. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your capability to step up as an Assistant Unit Manager.
✨Customer Service is Key
Be ready to discuss your approach to delivering exceptional customer service. Share anecdotes that highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial in a fast-paced setting like Costa Coffee.
✨Align with Their Values
Research Roadchef's mission and values, especially their commitment to safety, sustainability, and employee wellbeing. Be prepared to discuss how your personal values align with theirs, showing that you're not just looking for a job, but a place where you can contribute meaningfully.