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For Companies At a Glance
- Tasks: Join our team to keep the site clean and tidy, enhancing customer experiences.
- Company: We're the UK's 3rd largest Motorway Service Area provider, known for our top brands.
- Benefits: Enjoy flexible shifts, discounted meals, and perks for you and your friends.
- Why this job: Be part of a supportive culture with growth opportunities and a focus on diversity.
- Qualifications: Experience in a similar role is ideal, but passion for customer service is key.
- Other info: Full training provided; many managers started as Team Members!
Our Site Director, Karolina, at Sedgemoor Motorway Services on the M5 southbound, near Burnham-on-Sea, is looking for Team Members to join her cleaning and facilities team over the busy holidays on a fixed-term contract.
As part of the team, you will be responsible for ensuring the site area and facilities are clean and tidy, contributing to a great customer experience. Your duties will include maintaining the cleanliness of both indoor and outdoor areas, and may occasionally involve minor maintenance work in non-specialist areas.
We offer flexible working patterns on either a full or part-time basis, with a variety of shifts available. Pay rates will vary depending on your age.
Additional benefits include:
- Heavily discounted meals while on duty
- Up to 70% discount for you, family, and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance Program
- Mental Health First Aiders
- Opportunities for development—65% of our current Managers started as Team Members
What experience do I need? Ideally, you will have experience in a similar environment and a passion for delivering excellent customer service. You should enjoy working with people and both inside and outside to ensure a safe and clean environment for our customers. Full training will be provided, along with all the resources you need to succeed and grow professionally and personally.
Who are we? We are the UK's 3rd largest Motorway Service Area provider, hosting some of the country's largest restaurants and retail brands. We are proud to be the only Motorway Service Area holding the Platinum Investor in People accreditation. We have received a 3-Star rating for 2025 and have been recognized as one of the top 5 Largest Companies to work for in 2024, as well as in the Leisure & Hospitality sector for 2024. Our approach is simple: embrace everyone. We foster a culture where all employees can bring their best selves to work, supported by diversity initiatives aimed at building a more equitable workplace.
Seasonal Team Member - Cleaning & Facilities employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Team Member - Cleaning & Facilities
✨Tip Number 1
Familiarise yourself with the specific cleaning and facilities tasks mentioned in the job description. Understanding what is expected will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've contributed to a positive experience in previous roles. This will highlight your suitability for a position that focuses on maintaining a clean and welcoming environment.
✨Tip Number 3
Research Sedgemoor Motorway Services and their commitment to employee development. Being able to discuss their values and how they align with your own can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Seasonal Team Member - Cleaning & Facilities
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Seasonal Team Member position. Highlight your relevant experience in cleaning and customer service.
Tailor Your CV: Make sure your CV reflects your experience in similar roles. Emphasise any previous work in cleaning or facilities management, and showcase your ability to provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Sedgemoor Motorway Services and how you can contribute to maintaining a clean and welcoming environment.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Cleanliness
Make sure to express your enthusiasm for maintaining a clean and tidy environment. Share any relevant experiences you have in cleaning or facilities roles, and highlight how you understand the importance of cleanliness in enhancing customer experience.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be prepared to discuss your teamwork skills. Provide examples of how you've successfully collaborated with colleagues in the past, and emphasise your ability to contribute positively to a team dynamic.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet, especially regarding minor maintenance tasks. Brush up on basic maintenance knowledge and be ready to discuss how you would handle specific scenarios related to cleanliness and upkeep.
✨Highlight Customer Service Skills
Customer service is key in this role, so be sure to share examples of how you've provided excellent service in previous jobs. Discuss your approach to dealing with customers and how you ensure their needs are met while maintaining a clean environment.
