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- Tasks: Join our catering team serving delicious food in a vibrant Fresh Food Cafe.
- Company: Roadchef is the UK's 3rd largest Motorway Service Area provider, known for its top brands.
- Benefits: Enjoy discounted meals, cash bonuses for referrals, and discounts at high street stores.
- Why this job: Be part of a supportive culture with great development opportunities and a focus on diversity.
- Qualifications: No experience needed; just bring your passion for customer service!
- Other info: Full training provided, with flexible full or part-time shifts available.
The predicted salary is between 24000 - 33600 £ per year.
Rownhams – Team Member – Catering
Job Type: Full Time
Our Site Director, Elaine, and her team at Rownhams Services on the M27 near Southampton are looking for energetic and adaptable Team Members to join their Catering team serving customers in our Fresh Food Cafe. You will be part of the catering team, serving sandwiches, baguettes, hot meals, and snacks. You’re sure to enjoy our Fresh Food Cafe as much as our customers do.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available.
Our pay rates vary depending on your age.
What will set you apart?
It would be ideal if you have worked in a similar or customer-facing role before, but this is not required. We are looking for someone passionate about customer service, ensuring everyone leaves with a smile.
If you’ve never been in a similar role before, don\’t worry! Full training will be provided, and you\’ll be given everything needed to excel as an excellent Team Member while growing both personally and professionally.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family, and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities—65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK’s 3rd largest Motorway Service Area provider, with some of the UK’s largest and best restaurants and retail brands.
We are proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have a 3-Star rating for 2025 and have been recognized as one of the top 5 Largest Companies to work for in 2024, and in the Leisure & Hospitality sector in 2024 in Best Companies.
Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity initiatives that support all, we are committed to building a more equitable workplace.
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Rownhams - Team Member - Catering employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rownhams - Team Member - Catering
✨Tip Number 1
Familiarise yourself with the menu and offerings at Rownhams Services. Knowing the products inside out will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer service experience, even if it's from a different industry. Emphasising your ability to interact positively with customers can set you apart from other candidates.
✨Tip Number 3
Demonstrate your adaptability and willingness to learn during any interactions with the hiring team. Being open to training and new experiences is crucial in a fast-paced catering environment.
✨Tip Number 4
Show enthusiasm for the role and the company culture. Research Roadchef's values and mention how they resonate with you, as this can make a strong impression on the hiring team.
We think you need these skills to ace Rownhams - Team Member - Catering
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rownhams is looking for in a Team Member. Highlight your passion for customer service and any relevant experience, even if it's not directly in catering.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any customer-facing roles you've had, and include any relevant skills such as teamwork, adaptability, and communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Rownhams and how you can contribute to their catering team, focusing on your customer service skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are from different roles, that demonstrate your ability to engage with customers and ensure they leave happy.
✨Familiarise Yourself with the Menu
Before the interview, take some time to learn about the types of food and drinks offered in the Fresh Food Cafe. Being knowledgeable about the menu will show your interest in the role and help you answer questions more confidently.
✨Emphasise Adaptability and Teamwork
Highlight your ability to adapt to different situations and work well within a team. The catering environment can be fast-paced, so sharing examples of how you've successfully worked in a team or adapted to changes will be beneficial.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about training opportunities or the team culture. Asking questions shows your genuine interest in the position and helps you assess if it's the right fit for you.
