Norton Canes - Team Member - Leon
Norton Canes - Team Member - Leon

Norton Canes - Team Member - Leon

Cannock Full-Time No home office possible
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Roadchef

At a Glance

  • Tasks: Join our LEON team to create a vibrant dining experience and ensure customer satisfaction.
  • Company: Roadchef is the UK's 3rd largest Motorway Service Area provider, known for top brands and employee care.
  • Benefits: Enjoy discounted meals, cash bonuses for referrals, and access to mental health support.
  • Why this job: Be part of a food revolution while growing personally and professionally in a supportive environment.
  • Qualifications: No prior experience needed; just bring your passion for customer service and a positive attitude.
  • Other info: Flexible full or part-time shifts available with comprehensive training provided.

Job Description

Norton Canes – Team Member – Leon

Leon Team Member

M6 Toll, Norton Canes, Cannock WS11 9UX

As a team member in Leon you will create healthy meals including the famous LOVE Burger and amazing drinks while providing a clean and friendly environment for our travelling customers.

In Leon we are passionate in delivering a 5 star customer experience every time.

We offer working patterns on either a full or part time basis, with a variety of shifts available.

Our pay rates will vary depending on your age.

What will set you apart?

Our Site Director Kirk is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential – full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.

Here's what sets us apart:

  • Heavily discounted meals whilst on duty
  • Up to 70% discount for you, family and friends at all Roadchef sites
  • A cash bonus for every friend you refer
  • Discounts on many high street and online stores via our Hapi app
  • Free onsite parking
  • Contributory pension after 3 months
  • Access to Occupational Health support
  • Employee Assistance program
  • Wellbeing support
  • Great development opportunities – 65% of our current Managers joined us as Team Members

Who is Roadchef?

Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running.

Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.

Norton Canes - Team Member - Leon employer: Roadchef

At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. Located conveniently on the M6 toll road, our Norton Canes site provides flexible working patterns, generous employee benefits including heavily discounted meals and extensive development opportunities, ensuring that every Team Member can thrive both personally and professionally. Join us in revolutionising fast food with a brand that values good food, good health, and good for the planet, while enjoying a supportive environment that champions diversity and growth.
Roadchef

Contact Detail:

Roadchef Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Norton Canes - Team Member - Leon

✨Tip Number 1

Familiarise yourself with the LEON brand and its values. Understanding their commitment to healthy, sustainable food will help you connect with the team and demonstrate your passion for their mission during any conversations.

✨Tip Number 2

Showcase your enthusiasm for customer service. When you meet the team or during any informal chats, share examples of how you've made customers happy in previous roles, even if they were not in a food setting.

✨Tip Number 3

Be prepared to discuss your adaptability. The role requires someone who can thrive in a fast-paced environment, so think of instances where you've successfully handled change or worked well under pressure.

✨Tip Number 4

Network with current employees if possible. Engaging with team members on social media or at events can give you insights into the company culture and help you make a positive impression before applying.

We think you need these skills to ace Norton Canes - Team Member - Leon

Customer Service Skills
Teamwork
Adaptability
Communication Skills
Time Management
Attention to Detail
Positive Attitude
Problem-Solving Skills
Food Safety Knowledge
Multitasking
Interpersonal Skills
Basic Cash Handling
Ability to Work Under Pressure
Flexibility in Working Hours

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what the Team Member position at LEON entails. Highlight your passion for customer service and any relevant experience, even if it's not directly related.

Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any customer-facing roles or teamwork experiences, and don't forget to mention your enthusiasm for food and service.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at LEON specifically and how you can contribute to the team’s goal of making customers happy.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer service roles.

How to prepare for a job interview at Roadchef

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for customer service during the interview. Share any past experiences where you went above and beyond to ensure a customer left happy, even if it wasn't in a similar role.

✨Demonstrate Team Spirit

Since the role involves working as part of a team, highlight your ability to collaborate and support your colleagues. You could mention examples of teamwork from previous jobs or group activities.

✨Research the LEON Brand

Familiarise yourself with the LEON brand and its values. Understanding their commitment to healthy, sustainable food will help you align your answers with what they stand for during the interview.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes together.

Norton Canes - Team Member - Leon
Roadchef
Location: Cannock
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