Norton Canes - Team Member - Leon
Norton Canes - Team Member - Leon

Norton Canes - Team Member - Leon

Cannock Full-Time No home office possible
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Roadchef

At a Glance

  • Tasks: Join our LEON team to create a vibrant dining experience and ensure customer satisfaction.
  • Company: Roadchef is the UK's 3rd largest Motorway Service Area provider, known for top brands and employee care.
  • Benefits: Enjoy discounted meals, cash bonuses for referrals, and access to mental health support.
  • Why this job: Be part of a food revolution while growing personally and professionally in a supportive environment.
  • Qualifications: No prior experience needed; just bring your passion for customer service and a positive attitude.
  • Other info: Flexible full or part-time shifts available with comprehensive training provided.

Job Description

Our Site Director, Ed and his team at Norton Canes Services on the M6 toll road near Norton Canes are looking for an energetic and adaptable Team Member to join their LEON team. You will be part of our fresh LEON brand and will be part of a team that loves to work together to ensure your restaurant looks great and each customer leaves feeling happy. Join us and become a food loving change maker, we are revolutioniing fast food with food that tastes good, is good for you and good for the planet.

We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age. What will set you apart?

It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you've never been in a similar role before, don't worry!

Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally. Here's what sets us apart: Heavily discounted meals whilst on duty Up to 70% discount for you, family and friends at all Roadchef sites A cash bonus for every friend you refer Discounts on many high street and online stores via our Hapi app Free onsite parking Contributory pension after 3 months Access to Occupational Health support Employee Assistance program Mental Health First Aiders Great development opportunities – 65% of our current Managers joined us as Team Members Who is Roadchef? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands.

We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure

Norton Canes - Team Member - Leon employer: Roadchef

At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. Located conveniently on the M6 toll road, our Norton Canes site provides flexible working patterns, generous employee benefits including heavily discounted meals and extensive development opportunities, ensuring that every Team Member can thrive both personally and professionally. Join us in revolutionising fast food with a brand that values good food, good health, and good for the planet, while enjoying a supportive environment that champions diversity and growth.
Roadchef

Contact Detail:

Roadchef Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Norton Canes - Team Member - Leon

✨Tip Number 1

Familiarise yourself with the LEON brand and its values. Understanding their commitment to healthy, sustainable food will help you connect with the team and demonstrate your passion for their mission during any conversations.

✨Tip Number 2

Showcase your enthusiasm for customer service. When you meet the team or during any informal chats, share examples of how you've made customers happy in previous roles, even if they were not in a food setting.

✨Tip Number 3

Be prepared to discuss your adaptability. The role requires someone who can thrive in a fast-paced environment, so think of instances where you've successfully handled change or worked well under pressure.

✨Tip Number 4

Network with current employees if possible. Engaging with team members on social media or at events can give you insights into the company culture and help you make a positive impression before applying.

We think you need these skills to ace Norton Canes - Team Member - Leon

Customer Service Skills
Teamwork
Adaptability
Communication Skills
Time Management
Attention to Detail
Positive Attitude
Problem-Solving Skills
Food Safety Knowledge
Multitasking
Interpersonal Skills
Basic Cash Handling
Ability to Work Under Pressure
Flexibility in Working Hours

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what the Team Member position at LEON entails. Highlight your passion for customer service and any relevant experience, even if it's not directly related.

Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any customer-facing roles or teamwork experiences, and don't forget to mention your enthusiasm for food and service.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at LEON specifically and how you can contribute to the team’s goal of making customers happy.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer service roles.

How to prepare for a job interview at Roadchef

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for customer service during the interview. Share any past experiences where you went above and beyond to ensure a customer left happy, even if it wasn't in a similar role.

✨Demonstrate Team Spirit

Since the role involves working as part of a team, highlight your ability to collaborate and support your colleagues. You could mention examples of teamwork from previous jobs or group activities.

✨Research the LEON Brand

Familiarise yourself with the LEON brand and its values. Understanding their commitment to healthy, sustainable food will help you align your answers with what they stand for during the interview.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes together.

Norton Canes - Team Member - Leon
Roadchef
Location: Cannock
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