At a Glance
- Tasks: Ensure a welcoming store experience and keep it fully stocked for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great career development opportunities with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 € per hour.
As a team member in Co-op you will ensure our store provides a welcoming experience and is fully stocked for our customers while providing a clean and friendly environment for our travelling customers. In Co-op we are passionate in delivering a 5 star customer experience every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to the sale of tobacco products and alcohol, you must be over 18 years old.
What will set you apart? Our Site Director Kirk is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided.
We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth. Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Norton Canes - Team Member - Grocery employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Team Member at our Norton Canes location, you'll enjoy generous benefits such as heavily discounted meals, substantial discounts for friends and family, and access to comprehensive support services, all while being part of a team that values your growth and contributions. With a commitment to diversity and inclusion, we ensure that every employee can thrive in a welcoming environment, making Roadchef not just a workplace, but a community.
StudySmarter Expert Advice🤫
We think this is how you could land Norton Canes - Team Member - Grocery
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Co-op and Roadchef. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a 5-star experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and friendly. A neat appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and ready to embrace the digital age, which is super important in today’s job market.
We think you need these skills to ace Norton Canes - Team Member - Grocery
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers smile and creating a welcoming environment.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in retail. We appreciate transferable skills, so don’t hesitate to mention how your past roles have prepared you for this position.
Be Yourself:We’re looking for authentic individuals who can bring their true selves to work. Don’t be afraid to let your personality come through in your application – we value diversity and want to know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application goes directly to us, so we can get to know you better!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Roadchef and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Since they’re looking for someone with a genuine passion for customer service, think of specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you share their values.
✨Prepare for Common Questions
Be ready to answer questions about how you would handle difficult customers or busy shifts. Practising these scenarios can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
