At a Glance
- Tasks: Lead a passionate team and ensure top-notch customer service in a busy retail environment.
- Company: Join Roadchef and WHSmith, a leader in motorway services with a commitment to safety and happiness.
- Benefits: Competitive salary, career progression, employee discounts, and wellbeing support.
- Other info: Be part of a diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in high-volume retail management and a passion for outstanding customer service.
The predicted salary is between 30000 - 40000 £ per year.
Join the Team at Roadchef and WHSmith! Are you a dynamic and experienced retail professional ready for a new challenge? If you are an ambitious, passionate leader who thrives in a fast-paced, high-volume setting, we want you! Join the Roadchef family and play a key role in our commitment to making Britain's roads a safer, greener and happier place by elevating the mood of every road user. We are looking for a dedicated Manager to help lead our WHSmith team.
The Role
- Leading, motivating, and developing a passionate team.
- Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
- Driving sales and managing costs to achieve business targets.
- Delivering exceptional customer service in a high-volume retail environment.
- Overseeing our gaming units.
What We're Looking For
- Proven experience as a Senior Assistant Manager or Manager in a high-volume retail environment.
- A passion for great displays and outstanding customer service.
- Strong leadership, communication, and problem-solving skills.
- The drive to develop yourself and your team.
What We Offer
- A competitive salary.
- Excellent career progression and development opportunities within Roadchef and its partner brands.
- The chance to be part of a company with a mission you can be proud of.
- Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support.
Ready to start your journey with Roadchef? Apply today!
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Northampton - Unit Manager - Retail employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As a Unit Manager at our WHSmith location in Northampton, you will benefit from excellent career progression opportunities, competitive salaries, and a supportive environment that prioritises employee wellbeing. Join us in our mission to enhance the experience of every road user while enjoying perks like employee discounts and access to health support.
StudySmarter Expert Advice🤫
We think this is how you could land Northampton - Unit Manager - Retail
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with WHSmith or Roadchef. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you’re not just about hitting targets but also about making a positive impact on the team and customers. We love candidates who align with our mission!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve motivated a team or solved a problem in a high-pressure environment. We want to hear how you’ve made a difference in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Roadchef family!
We think you need these skills to ace Northampton - Unit Manager - Retail
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you’re genuinely excited about leading a team and creating a fantastic customer experience.
Tailor Your CV:Make sure your CV is tailored to the role of Unit Manager. Highlight your experience in high-volume retail environments and any leadership roles you've had. We love seeing how your skills match what we’re looking for!
Be Specific:In your cover letter, be specific about your achievements. Instead of saying you 'increased sales', tell us by how much and how you did it. We appreciate concrete examples that demonstrate your impact in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Roadchef family!
How to prepare for a job interview at Roadchef
✨Know Your Stuff
Before the interview, make sure you understand the role of a Unit Manager in a retail environment. Familiarise yourself with WHSmith's values and how they align with Roadchef's mission. This will help you demonstrate your passion for the brand and show that you're the right fit.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlight your ability to motivate and develop staff, as this is crucial for the role. Be ready to discuss how you handle challenges and drive results in a high-volume setting.
✨Customer Service is Key
Since exceptional customer service is a priority, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to creating a positive experience for every road user.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
