At a Glance
- Tasks: Keep our service area clean and welcoming for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with full training provided to help you succeed.
- Why this job: Make a difference in customer experiences while growing your skills.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 12 - 15 € per hour.
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally.
Key responsibilities include:
- Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Kersh is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent team member while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Northampton - Team Member - Facilities employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises personal and professional growth. With flexible working patterns, generous discounts, and a commitment to employee wellbeing, our Facilities Team Members play a vital role in creating a welcoming environment for all. Join us in Northampton and be part of a company recognised for its dedication to diversity and inclusion, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Northampton - Team Member - Facilities
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they're looking for someone with a passion for customer service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Roadchef brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the perks and benefits we offer, like discounted meals and development opportunities!
We think you need these skills to ace Northampton - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for customer service shine through. We want to see that you take pride in making others smile, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the role of a Facilities Team Member. Highlight any previous experience in similar roles, even if it's not essential, and connect it to how you can contribute to keeping our service areas clean and tidy.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Roadchef
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facilities Team Member. Familiarise yourself with the importance of cleanliness and customer service in maintaining a welcoming environment. This will help you demonstrate your genuine passion for the role.
✨Showcase Your Customer Service Skills
Since the Site Director is looking for someone who takes pride in customer service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to ensuring everyone leaves with a smile.
✨Emphasise Teamwork
As a Facilities Team Member, you'll be part of a team. Prepare to discuss how you work well with others and contribute to a positive team atmosphere. Mention any previous experiences where you collaborated effectively with colleagues to achieve common goals.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or the company culture. This shows your interest in the position and helps you determine if it's the right fit for you.
