At a Glance
- Tasks: Join our catering team serving delicious food and ensuring customer satisfaction.
- Company: Roadchef is the UK's 3rd largest Motorway Service Area provider with top brands.
- Benefits: Enjoy discounted meals, flexible hours, and great perks like a contributory pension.
- Why this job: Be part of a supportive team with excellent growth opportunities and a fun work culture.
- Qualifications: No experience needed; just bring your passion for customer service!
- Other info: Full training provided, and many managers started as Team Members.
Our Site Director, Kersh, and his team at Northampton Services on the M1 near Northampton are looking for energetic and adaptable Team Members to join their Catering team serving our customers in Coco Di Mama. You will be part of the catering team, serving sandwiches, baguettes, hot meals, and snacks. You're sure to enjoy our Coco Di Mama as much as our customers do.
We offer flexible working patterns on either a Full or Part Time basis, with various shifts available. Pay rates vary depending on your age.
What will set you apart?
- Experience in a similar or customer-facing role is preferred but not required.
- We seek someone passionate about customer service, ensuring everyone leaves with a smile.
- If you're new to this type of role, don't worry! Full training will be provided to help you excel as an excellent Team Member and support your personal and professional growth.
Benefits include:
- Heavily discounted meals while on duty
- Up to 70% discount for you, family, and friends at all Roadchef sites
- Cash bonus for each friend you refer
- Discounts on high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance Program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers started as Team Members
Who is Roadchef?
We are the UK's 3rd largest Motorway Service Area provider, hosting some of the UK's largest and best restaurants and retail brands. We are proud to be the only Motorway Service Area with the Platinum Investor in People accreditation. We have a 3-Star rating for 2025 and have been recognized as one of the top 5 Largest Companies to work for in 2024, as well as in the Leisure & Hospitality sector. Our approach emphasizes inclusivity: fostering a culture where all employees can bring their best selves to work, supported by diversity initiatives aimed at creating a more equitable workplace.
Northampton - Team Member - Coco Di Mama employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Northampton - Team Member - Coco Di Mama
✨Tip Number 1
Familiarise yourself with Coco Di Mama's menu and offerings. Knowing the products inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service by sharing relevant experiences, even if they are from different sectors. Highlighting your ability to create a positive experience for customers can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role offers various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Research Roadchef as a company and its values. Understanding their commitment to inclusivity and employee development can help you align your answers with their culture during the interview.
We think you need these skills to ace Northampton - Team Member - Coco Di Mama
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in customer service or similar roles. Even if you don't have direct experience, emphasise skills like communication and teamwork that are valuable in a catering environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work at Coco Di Mama and how you can contribute to the team.
Showcase Your Adaptability: In your application, mention any experiences where you've had to adapt to new situations or learn quickly. This is important as the role requires energetic and adaptable team members.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any previous experiences where you went above and beyond to ensure a customer left happy, even if it was in a different role.
✨Demonstrate Adaptability
Coco Di Mama values energetic and adaptable team members. Be prepared to discuss situations where you had to adjust quickly to changes or handle unexpected challenges in a work environment.
✨Ask About Training Opportunities
Since full training is provided, show your eagerness to learn by asking about the training process. This demonstrates your commitment to personal and professional growth, which is highly valued by the company.
✨Highlight Teamwork Skills
As a Team Member, collaboration is key. Share examples of how you've successfully worked as part of a team in the past, and be ready to discuss how you can contribute positively to the catering team at Coco Di Mama.