At a Glance
- Tasks: Provide excellent customer service and keep shelves stocked with food, drinks, and gifts.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a focus on inclusivity.
- Benefits: Enjoy discounted meals, up to 70% off at Roadchef sites, and a cash bonus for referrals.
- Other info: Great development opportunities with many managers starting as Team Members.
- Why this job: Gain valuable experience in retail while working in a fun and supportive environment.
- Qualifications: Passion for customer service; previous experience in retail or catering is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Dan, our Site Director at Magor Motorway Service Area on the M6 near Newport is looking for Team Members to join his WHSmith team. Joining the team will give you the opportunity to provide our customers with great service, from one of the most recognised high street retailers.
Your role will encompass ensuring our shelves are well stocked with our wide range of food, drinks and gifts. As a Team Member, you will be responsible for supporting our Gaming area, delivering amazing customer service while providing a clean and welcoming environment to ensure our customers return again and again.
We offer working patterns on either a full or part time basis, with a variety of shifts available. To comply with legislation, you must be over 18 years old. Our pay rates will vary depending on your age.
Plus other great benefits:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need? Ideally, we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people. Don't worry if you've never worked in a coffee shop before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Magor - Team Member - Retail in Monmouth employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Co-op Manager at our Strensham location, you'll enjoy excellent career progression opportunities, competitive salaries, and a range of employee benefits including discounts and wellbeing support. Join us in our mission to enhance the experience of every road user while developing your leadership skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Magor - Team Member - Retail in Monmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Magor and its values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, who doesn’t love a smooth application process?
We think you need these skills to ace Magor - Team Member - Retail in Monmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the role at Magor. Highlight any relevant experience in retail or customer service, and don’t forget to mention your passion for providing great customer experiences. We love seeing how you connect with our values!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Magor and its values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Since the role is all about providing great customer experiences, be ready to share examples from your past where you went above and beyond for a customer. This will demonstrate your enthusiasm and suitability for the position.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview to show that you take the opportunity seriously and respect the company’s image.
