At a Glance
- Tasks: Join our LEON team to create a vibrant dining experience and ensure customer satisfaction.
- Company: Roadchef, a leading Motorway Service Area provider with a focus on people and culture.
- Benefits: Enjoy free meals, discounts, bonuses, and great development opportunities.
- Other info: Full training provided; excellent career growth with many managers starting as Team Members.
- Why this job: Be part of a food revolution that prioritises taste, health, and sustainability.
- Qualifications: Passion for customer service; previous experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Our Site Director, Dan and his team at Magor Services on the M4 near Newport are looking for an energetic and adaptable Team Member to join their LEON team. You will be part of our fresh LEON brand and will be part of a team that loves to work together to ensure your restaurant looks great and each customer leaves feeling happy. Join us and become a food loving change maker, we are revolutionising fast food with food that tastes good, is good for you and good for the planet.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally.
Here’s what sets us apart:
- 1 meal whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Magor - Team Member - Leon in Monmouth employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Co-op Manager at our Strensham location, you'll enjoy excellent career progression opportunities, competitive salaries, and a range of employee benefits including discounts and wellbeing support. Join us in our mission to enhance the experience of every road user while developing your leadership skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Magor - Team Member - Leon in Monmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Magor Services and the LEON brand. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone who can make customers smile, think of examples from your past experiences where you’ve gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be yourself! The team at Magor is all about embracing individuality, so don’t be afraid to let your personality shine through. Show them your passion for food and customer service, and how you can contribute to their positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Magor - Team Member - Leon in Monmouth
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Even if you haven't worked in a similar role before, share how your past experiences can contribute to our LEON team.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly!
How to prepare for a job interview at Roadchef
✨Know the Brand
Before your interview, take some time to research LEON and its values. Understand their commitment to fresh, healthy food and how they aim to revolutionise fast food. This will show your genuine interest in the role and help you connect with the team’s mission.
✨Show Your Passion for Customer Service
Since the role is all about ensuring customers leave with a smile, be ready to share examples of how you've provided excellent customer service in the past. If you don’t have direct experience, think of times when you’ve helped someone or made their day better.
✨Be Energetic and Adaptable
The job requires an energetic and adaptable attitude. During the interview, demonstrate your enthusiasm for working in a team and your ability to handle different situations. Use positive body language and be ready to discuss how you can contribute to a lively work environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. Asking insightful questions shows that you’re engaged and serious about the position.