At a Glance
- Tasks: Supervise and motivate the Costa team while serving delicious drinks and food.
- Company: Join Roadchef, a top Motorway Service Area provider with a focus on employee growth.
- Benefits: Enjoy meals on duty, discounts, bonuses, and great development opportunities.
- Other info: Be part of a diverse culture that values every employee's contribution.
- Why this job: Kickstart your leadership journey in a fun, fast-paced environment with a prestigious brand.
- Qualifications: Previous supervisory experience in retail or hospitality is preferred, but training is provided.
The predicted salary is between 22000 - 26000 £ per year.
Our Site Director, Dan and his team at Magor Services on the M4 near Newport are looking for an energetic and adaptable Supervisor to join their Costa team. You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, sweet pastries and freshly prepared food, whilst also having your first taste of leadership and responsibility by supervising and motivating our team to promote sales and ensure your team delivers a great customer experience.
What will set you apart?
It would be essential for you to have worked in a similar supervisory role before, whether that is in a coffee shop or in any retail or hospitality environment. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Barista while helping you grow both personally and professionally.
Here’s what sets us apart:
- 1 meal whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Magor - Supervisor - Costa in Monmouth employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. Located conveniently on the M4 near Newport, our Magor Services site provides not only competitive benefits like meals on duty and substantial discounts but also remarkable growth opportunities, with 65% of our managers having started as team members. Join us to be part of a prestigious brand, where your passion for customer service can shine and you can develop both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Magor - Supervisor - Costa in Monmouth
✨Tip Number 1
Get to know the company! Research Magor Services and Costa, and understand their values and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can go a long way, and who knows, they might even put in a good word for you when it comes to hiring!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and leadership. Think about your past experiences and how they relate to the role of a Supervisor at Costa. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Magor - Supervisor - Costa in Monmouth
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile to make someone’s day better – it’ll show us you’re the right fit for our Costa team!
Highlight Relevant Experience:If you've worked in a supervisory role before, make sure to mention it! Even if it’s not in a coffee shop, any retail or hospitality experience can be valuable. We want to see how your past roles have prepared you for this exciting opportunity.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective, we want to get to know the real you and how you’d fit into our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Magor!
How to prepare for a job interview at Roadchef
✨Know Your Costa
Familiarise yourself with the Costa brand and its offerings. Understand their menu, especially the drinks and pastries, so you can speak confidently about them during the interview. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Even if you haven't held a supervisory role before, think of examples where you've led a team or taken initiative. Be ready to discuss how you motivate others and ensure a great customer experience, as this is key for the Supervisor position.
✨Emphasise Customer Service
Prepare to share specific instances where you've gone above and beyond for customers. Highlight your passion for ensuring everyone leaves with a smile, as this aligns perfectly with what they’re looking for in a candidate.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
