At a Glance
- Tasks: Provide excellent customer service and keep shelves stocked with food, drinks, and gifts.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a great reputation.
- Benefits: Enjoy discounted meals, up to 70% off for friends and family, and free onsite parking.
- Other info: Great development opportunities with many managers starting as Team Members.
- Why this job: Gain valuable experience in retail while working in a fun and supportive environment.
- Qualifications: Passion for customer service; previous experience in retail or catering is a plus.
The predicted salary is between 10 - 12 € per hour.
Dan, our Site Director at Magor Motorway Service Area on the M6 near Newport is looking for Team Members to join his WHSmith team. Joining the team will give you the opportunity to provide our customers with great service, from one of the most recognised high street retailers.
Your role will encompass ensuring our shelves are well stocked with our wide range of food, drinks and gifts. As a Team Member, you will be responsible for supporting our Gaming area, delivering amazing customer service while providing a clean and welcoming environment to ensure our customers return again and again.
We offer working patterns on either a full or part time basis, with a variety of shifts available. To comply with legislation, you must be over 18 years old. Our pay rates will vary depending on your age.
Plus other great benefits:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need? Ideally, we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people. Don't worry if you've never worked in a coffee shop before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure.
Magor - Team Member - Retail employer: Roadchef
At Magor Motorway Service Area, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Team Member is valued and supported. With great benefits such as heavily discounted meals, generous discounts for family and friends, and a clear pathway for career progression—65% of our Managers started as Team Members—you'll find ample opportunities for personal and professional growth in a welcoming environment. Join us at one of the UK's top-rated Motorway Service Areas and be part of a team that truly cares about its people and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Magor - Team Member - Retail
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Magor and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We recommend using our site to submit your application. It’s straightforward and ensures your details go directly to the hiring team, giving you the best chance to land that job!
We think you need these skills to ace Magor - Team Member - Retail
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely enjoy working with people and are excited about the opportunity to join our team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or catering. Even if it’s not directly related, share how your past roles have prepared you for this position. We love seeing how your skills can translate into providing great service at WHSmith!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for team members who will fit in with our friendly atmosphere, so a bit of your unique flair can go a long way!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Magor and its values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Since the role is all about providing great customer experiences, be ready to share examples from your past where you went above and beyond for a customer. This will demonstrate your enthusiasm and suitability for the position.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview to show that you take the opportunity seriously and are ready to represent the brand well.
