At a Glance
- Tasks: Keep our service areas clean and welcoming for everyone.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available and a supportive, inclusive work culture.
- Why this job: Make a difference in customer experiences while growing your skills.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally.
Key responsibilities include:
- Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Karolina is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent team member while supporting your personal and professional growth.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we’re committed to building a more equitable workplace for all.
Magor - Team Member - Facilities employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Co-op Manager at our Strensham location, you'll enjoy excellent career progression opportunities, competitive salaries, and a range of employee benefits including discounts and wellbeing support. Join us in our mission to enhance the experience of every road user while developing your leadership skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Magor - Team Member - Facilities
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone who takes pride in ensuring everyone leaves with a smile, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Be ready to discuss your flexibility! With various shifts available, let them know your availability and willingness to adapt. This shows you’re keen to fit into their team seamlessly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Magor - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion:When writing your application, let your genuine passion for customer service shine through. We want to see that you take pride in creating a welcoming environment for everyone!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that align with the role. Even if you don’t have direct experience, think about transferable skills that could be useful in maintaining cleanliness and order.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to what makes you a great fit for our Facilities Team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Roadchef
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Team Member in Facilities. Familiarise yourself with the importance of cleanliness and customer service, as these are crucial to the role. This will help you demonstrate your genuine passion for maintaining a tidy environment.
✨Showcase Your Customer Service Skills
Since the Site Director is looking for someone who takes pride in ensuring everyone leaves with a smile, think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview to highlight your suitability for the role.
✨Emphasise Your Willingness to Learn
Even if you don’t have direct experience in a similar role, express your eagerness to learn and grow. Mention that you’re excited about the full training provided and how you plan to use it to become an excellent team member. This shows your commitment to personal and professional growth.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, opportunities for development, or how they support employee wellbeing. This not only shows your interest in the company but also helps you determine if it's the right fit for you.
