At a Glance
- Tasks: Lead and motivate a passionate team at Costa Coffee while ensuring top-notch customer service.
- Company: Join Roadchef, a proud leader in motorway services with a commitment to safety and happiness.
- Benefits: Enjoy competitive pay, career growth, employee discounts, and wellbeing support.
- Other info: Exciting opportunities for personal and professional development await you!
- Why this job: Be part of a mission-driven company that values diversity and inclusion.
- Qualifications: Experience in high-volume catering or retail, with strong leadership and communication skills.
The predicted salary is between 25000 - 30000 € per year.
Location: Magor Services M4
Join the Team at Roadchef and Costa Coffee! Are you an ambitious and passionate leader ready to take the next step in your hospitality career? Do you thrive in a high-volume, fast-paced environment? Join the Roadchef family, where we are committed to making Britain's roads a safer, greener and happier place by elevating the mood of every road user.
We are looking for a dedicated Assistant Unit Manager to help lead our Costa Coffee team.
The Role
- As the Assistant Unit Manager, you will be the key to supporting the Unit Manager in the daily operations of a thriving Costa Coffee unit.
- You will be responsible for:
- Leading, motivating, and developing a passionate team of baristas.
- Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
- Driving sales and managing costs to achieve business targets.
- Delivering exceptional customer service in a high-volume catering environment.
- Stepping up to manage the unit in the absence of the Unit Manager.
What We're Looking For
- Proven experience as an Assistant Manager or Supervisor in a high-volume catering or retail environment.
- A passion for great coffee and outstanding customer service.
- Strong leadership, communication, and problem-solving skills.
- The drive to develop yourself and your team.
What We Offer
- A competitive salary
- Excellent career progression and development opportunities within Roadchef and its partner brands.
- The chance to be part of a company with a mission you can be proud of.
- Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support
Ready to start your journey with Roadchef? Apply today!
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Magor - Assistant Manager - Costa employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As an Assistant Unit Manager at our Costa Coffee unit in Magor, you'll enjoy excellent career progression opportunities, competitive salaries, and a supportive environment that prioritises employee wellbeing. Join us in our mission to enhance the experience of every road user while developing your leadership skills in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Magor - Assistant Manager - Costa
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or solved a problem in a high-pressure environment. These anecdotes will showcase your skills and fit for the Assistant Manager role.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, especially in hospitality, so show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Magor - Assistant Manager - Costa
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for coffee and customer service shine through in your application. Share any relevant experiences that highlight your love for the industry and how you can bring that passion to our team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your leadership experience and any achievements in high-volume environments. We want to see how you've made a difference in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Be genuine, share your story, and explain how your skills align with what we're looking for. Keep it concise but impactful!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Roadchef family!
How to prepare for a job interview at Roadchef
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee drinks, brewing methods, and what makes Costa Coffee unique. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a high-pressure environment. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your capability to step up as an Assistant Unit Manager.
✨Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial in a fast-paced setting like Costa Coffee.
✨Align with Their Values
Familiarise yourself with Roadchef's mission and values. Be prepared to explain how your personal values align with theirs, especially regarding creating a positive workplace and championing diversity. This shows you're not just looking for a job, but a place where you can contribute meaningfully.
