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- Tasks: Join our Costa team to create and serve delicious drinks and food.
- Company: Be part of Roadchef, the UK's 3rd largest Motorway Service Area provider.
- Benefits: Enjoy discounted meals, bonuses for referrals, and discounts at high street stores.
- Other info: Great career growth opportunities with 65% of managers starting as Team Members.
- Why this job: Gain valuable experience in customer service while working with a fun team.
- Qualifications: Passion for customer service; previous experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Our Site Director, Stephen and his team at Annandale Water Services on the A74 near Lockerbie are looking for an energetic and adaptable Team Member to join their Costa team. You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, pastries and freshly prepared food. So, you’re sure to enjoy Costa Coffee as much as our customers do.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Barista while helping you grow both personally and professionally.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Annandale - Team Member - Costa in Lockerbie employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Annandale - Team Member - Costa in Lockerbie
✨Tip Number 1
Get to know the Costa brand inside out! Familiarise yourself with their drinks and pastries, so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Even if you haven't worked in a similar role before, think of times when you've helped someone or made their day better. Share those stories in your interview to highlight your passion for customer service.
✨Tip Number 3
Be adaptable and show your enthusiasm! The Costa team values energy and flexibility, so let your personality shine through. Show that you're ready to take on different tasks and learn new things – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing perks we offer, like discounts and development opportunities.
We think you need these skills to ace Annandale - Team Member - Costa in Lockerbie
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love making customers smile! Share any experiences you've had in customer-facing roles, even if they're not directly related to coffee or food.
Be Yourself: We want to get to know the real you! Don’t be afraid to show your personality in your application. Whether you're a coffee enthusiast or just someone who enjoys working with people, let that shine through.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you have any relevant experience, even if it's from a different field, mention it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Roadchef
✨Know Your Costa
Familiarise yourself with Costa's menu and values. Being able to chat about your favourite drinks or pastries shows genuine interest and enthusiasm, which is exactly what they’re looking for in a Team Member.
✨Show Off Your Customer Service Skills
Even if you haven't worked in a similar role before, think of times when you've provided great service. Prepare examples that highlight your ability to make people smile and handle different situations with ease.
✨Dress the Part
First impressions matter! Dress smartly and comfortably for your interview. You want to look professional but also show that you understand the casual yet vibrant atmosphere of Costa.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or what a typical day looks like. It shows you're engaged and keen to learn more about the role.