At a Glance
- Tasks: Create amazing drinks and provide top-notch service in a friendly environment.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a team member in Costa you will create amazing drinks while providing a clean and friendly environment for our travelling customers. You may be in the Drive Thru or main building. The standards are the same - 5 star service every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? Our Site Director David is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent Barista while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Killington - Team Member - Costa employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Team Member at our Killington location, you'll enjoy generous benefits such as heavily discounted meals, a cash bonus for referrals, and significant discounts at various retailers, all while receiving comprehensive training and development opportunities to help you thrive in your career. Join us and be part of a team that is dedicated to providing 5-star service and ensuring every customer leaves with a smile.
StudySmarter Expert Advice🤫
We think this is how you could land Killington - Team Member - Costa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and Roadchef. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating amazing experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the Costa brand with pride.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the roles we offer and how you can grow with us at Roadchef.
We think you need these skills to ace Killington - Team Member - Costa
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for customer service shine through. We want to see that you care about making every customer's experience a great one!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in a café setting. We love seeing how your skills can translate into creating amazing drinks and providing top-notch service.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for team members who can bring a friendly vibe to our Costa team, so show us who you are!
Apply Through Our Website:For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to becoming a fantastic Barista!
How to prepare for a job interview at Roadchef
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about what makes a great customer experience and be ready to share examples of how you've provided excellent service in the past, even if it's from a different role.
✨Show Your Passion
Costa is all about creating amazing drinks and ensuring customers leave with a smile. Be prepared to express your genuine passion for customer service during the interview. Share why you love working with people and how you can contribute to that positive atmosphere.
✨Familiarise Yourself with Costa's Offerings
Take some time to learn about Costa's menu and their commitment to quality. Being knowledgeable about their products will show your enthusiasm and help you stand out as a candidate who is truly interested in the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company.
