At a Glance
- Tasks: Welcome guests and ensure they have a fantastic stay at our hotel.
- Company: Join Roadchef, a top-rated motorway services provider with a friendly culture.
- Benefits: Enjoy discounted meals, referral bonuses, and discounts at high street stores.
- Other info: Great career growth opportunities with 65% of managers starting as team members.
- Why this job: Be the first smile guests see and make their stay memorable.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
As a key member of the hotel team, you will be the first to welcome and greet our guests, creating a warm and friendly first impression from the moment they arrive. You will help ensure our guests have the best night's sleep in a spotlessly clean room and have everything they need for a great stay.
We offer working patterns on either a full or part-time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to being a lone worker, you must be over 18 years old.
What will set you apart?
Our Site Director David is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer-facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Killington - Receptionist - Days Inn Hotel employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where every team member can thrive. As a Receptionist at our Days Inn Hotel in Killington, you'll enjoy flexible working patterns, generous discounts, and comprehensive training to help you grow both personally and professionally. With a strong focus on employee wellbeing and development, we are committed to ensuring that you not only succeed in your role but also feel valued and appreciated as part of our team.
StudySmarter Expert Advice🤫
We think this is how you could land Killington - Receptionist - Days Inn Hotel
✨Tip Number 1
Make sure to research the Days Inn Hotel and Roadchef before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a receptionist and how you'd handle them. This will not only boost your confidence but also impress the hiring manager with your proactive approach.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in a role where you'll be welcoming guests. Show them you take pride in your appearance and punctuality!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Killington - Receptionist - Days Inn Hotel
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and why you’d be a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any previous customer-facing roles or experiences that showcase your ability to create a warm and friendly atmosphere.
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by keeping it well-structured and to the point. Use bullet points if necessary to highlight key achievements or skills that make you stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to make someone's day better, as this aligns perfectly with what the Site Director is looking for.
✨Research the Company Culture
Take some time to understand Roadchef's values and culture. Mention their commitment to diversity and inclusion in your responses, and think about how you can contribute to that environment. This shows you're not just interested in the job, but also in being part of their team.
✨Prepare for Common Receptionist Scenarios
Think about typical situations a receptionist might face, like handling difficult guests or managing multiple tasks at once. Prepare some thoughtful responses or role-play these scenarios with a friend to feel more confident when discussing them in the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about training opportunities or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
