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- Tasks: Join our overnight retail team, replenishing stock and creating a welcoming shopping environment.
- Company: Roadchef is the UK's 3rd largest Motorway Service Area provider with a focus on employee well-being.
- Benefits: Enjoy discounted meals, up to 70% off at Roadchef sites, and a cash bonus for referrals.
- Other info: Full training provided, flexible shifts available, and must be over 18 due to product sales.
- Why this job: Be part of a supportive culture with great development opportunities and a chance to grow your career.
- Qualifications: No prior experience needed; just a passion for customer service and a positive attitude.
Job Description
Killington – Team Member- WHSmith (Nights) Our Site Director, David and his team at Killington Lake Services on the M6 Southbound near Kendal are looking for an energetic and adaptable Team Member to join their overnight Retail team. You will be part of our historic WHSmith brand dating back to 1792. You will be carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop whilst also supporting our Gaming area.
Due to the sale of tobacco, alcohol products and working overnight, you must be over the age of 18. We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face.
And if you've never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally. Here's what sets us apart: Heavily discounted meals whilst on duty Up to 70% discount for you, family and friends at all Roadchef sites A cash bonus for every friend you refer Discounts on many high street and online stores via our Hapi app Free onsite parking Contributory pension after 3 months Access to Occupational Health support Employee Assistance program Mental Health First Aiders Great development opportunities – 65% of our current Managers joined us as Team Members Who is Roadchef?
We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure
Killington Lake - Team Member - Retail (Nights) employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Killington Lake - Team Member - Retail (Nights)
✨Tip Number 1
Familiarise yourself with the WHSmith brand and its history. Understanding the company's values and customer service philosophy will help you connect better during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to retail. Emphasising your passion for customer service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your adaptability and energy, as these are key traits for a night shift role. Think of examples where you've demonstrated these qualities in past experiences.
✨Tip Number 4
Show enthusiasm for the training opportunities offered. Expressing a willingness to learn and grow within the company can make a positive impression on the hiring team.
We think you need these skills to ace Killington Lake - Team Member - Retail (Nights)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your adaptability and energy, as these are key traits for this role. Include any previous customer-facing roles or experiences that demonstrate your ability to provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to learn. Mention why you want to work for Roadchef and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in a retail environment.
How to prepare for a job interview at Roadchef
✨Show Your Customer Service Passion
Since the role focuses on customer interaction, be sure to express your enthusiasm for providing excellent service. Share any relevant experiences where you made a positive impact on a customer's experience, even if they are from different roles.
✨Demonstrate Adaptability
The job requires working overnight and being part of a dynamic team. Highlight your ability to adapt to different situations and environments. You might want to mention any past experiences where you successfully adjusted to changes or challenges.
✨Research the Company
Familiarise yourself with WHSmith and Roadchef's values and history. Understanding their commitment to customer service and employee development will help you align your answers with what they are looking for in a candidate.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You could inquire about training opportunities or how the team collaborates during busy shifts.