At a Glance
- Tasks: Ensure guests enjoy a spotless room and friendly atmosphere during their stay.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great development opportunities with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 20000 - 22000 € per year.
As a member of the Hotel team you will ensure our guests have the best night sleep in a spotlessly clean room and have everything they need for a great stay. You will play a key part in ensuring our customers return and enjoy a friendly atmosphere when interacting with any of the hotel team.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to being a lone worker you must be over 18 years old.
What will set you apart? Our Site Director David is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Killington Lake - Housekeeper - Days Inn employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where every team member can thrive. With flexible working patterns, generous discounts, and a strong focus on personal and professional development, we ensure that our employees feel valued and empowered. Join us at our Killington Lake location, where you can contribute to creating memorable experiences for our guests while enjoying the benefits of a company recognised for its commitment to employee wellbeing and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Killington Lake - Housekeeper - Days Inn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roadchef. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone with a passion for customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it’s a housekeeping role, showing up looking neat and presentable can make a great first impression. It shows that you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through the Roadchef site. This way, we can keep track of your application and get you into the process quicker!
We think you need these skills to ace Killington Lake - Housekeeper - Days Inn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your genuine passion for customer service shine through. We want to see how much you care about making guests happy and ensuring they have a great stay!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in housekeeping. We love seeing how your skills can translate into providing a friendly atmosphere for our guests.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits well with our team culture, so being authentic will help us get to know the real you!
Apply Through Our Website:For the best chance of joining our fantastic team, make sure to apply through our website. It’s the easiest way for us to receive your application and get you started on this exciting journey!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Roadchef and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion
Since they’re looking for someone with a genuine passion for customer service, be ready to share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the right fit for their team.
✨Prepare for Common Questions
Think about common interview questions related to housekeeping and customer service. Prepare answers that highlight your attention to detail and ability to work independently, as these are key traits for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or training opportunities. This shows your interest in the position and helps you determine if it’s the right fit for you.
