At a Glance
- Tasks: Welcome guests and ensure they have a fantastic stay at our hotel.
- Company: Join Roadchef, a top-rated motorway services provider with a friendly culture.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great career growth opportunities with many managers starting as team members.
- Why this job: Be the face of hospitality and make guests smile every day.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
As a key member of the hotel team, you will be the first to welcome and greet our guests, creating a warm and friendly first impression from the moment they arrive. You will help ensure our guests have the best night's sleep in a spotlessly clean room and have everything they need for a great stay.
We offer working patterns on either a full or part-time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to being a lone worker, you must be over 18 years old.
What will set you apart?
Our Site Director David is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer-facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Killington - Receptionist - Days Inn Hotel in Kendal employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a warm and inclusive work environment where every team member can thrive. With flexible working patterns, generous discounts for employees and their families, and a strong focus on personal and professional development, we ensure that our staff feel valued and supported. Join us at our Killington location, where you can make a meaningful impact on our guests' experiences while enjoying great benefits and growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Killington - Receptionist - Days Inn Hotel in Kendal
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, pop by the Days Inn and soak in the atmosphere. This will help you chat confidently about how you can contribute to that warm, welcoming environment they’re after.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve made someone’s day better. Whether it’s a friendly greeting or solving a problem, be ready to share these stories during your chat with David.
✨Tip Number 3
Dress the part! First impressions matter, so show up looking smart and professional. It’ll not only boost your confidence but also show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Killington - Receptionist - Days Inn Hotel in Kendal
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and what makes you tick.
Tailor Your Application:Make sure to customise your application to fit the role. Highlight any relevant experience or skills that align with what we're looking for, especially in customer-facing roles. It shows us you’re serious about joining our team!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the receptionist role at Days Inn.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Roadchef and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Since the role is all about creating a warm and friendly atmosphere, be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your genuine passion for the role.
✨Practice Common Interview Questions
Think about questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a reception role, first impressions matter! Dress smartly and professionally to show that you take the opportunity seriously and are ready to represent the hotel well.
