At a Glance
- Tasks: Create a welcoming environment and ensure the store is fully stocked for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, up to 70% off for friends and family, and great development opportunities.
- Other info: Flexible shifts available; excellent career growth with many managers starting as team members.
- Why this job: Be part of a team that delivers a 5-star customer experience and grows together.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Job Type: Part Time - 24 hours per week
As a team member in WHSmith you will ensure our store provides a welcoming experience and is fully stocked for our customers while providing a clean and friendly environment for our travelling customers. In WHSmith we are passionate in delivering a 5 star customer experience every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to the sale of tobacco products and alcohol, you must be over 18 years old.
What will set you apart?
- Genuine passion for customer service
- Pride in ensuring everyone leaves with a smile
- Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided
We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we’re committed to building a more equitable workplace for all.
Hamilton - Team Member - Retail employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Co-op Manager at our Strensham location, you'll enjoy excellent career progression opportunities, competitive salaries, and a range of employee benefits including discounts and wellbeing support. Join us in our mission to enhance the experience of every road user while developing your leadership skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hamilton - Team Member - Retail
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Roadchef, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Hamilton - Team Member - Retail
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Roadchef that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Roadchef will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Roadchef and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Roadchef
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Roadchef, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Roadchef!
