At a Glance
- Tasks: Keep our facilities clean and tidy for an amazing customer experience.
- Company: Join the UK's 3rd largest Motorway Service Area provider.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great discounts at stores.
- Other info: Full training provided; many managers started as Team Members.
- Why this job: Be part of a supportive team with real opportunities for growth.
- Qualifications: Passion for customer service and teamwork; experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
Part Time
Stephen, our Site Director at Hamilton Motorway Services on the M74, near Hamilton is looking for Team Members to join his facilities team.
Joining the team you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for those visiting the site. You would be involved in the upkeep and cleanliness of both inside and outside areas.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
Plus here are a few other benefits we provide:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need?
Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment.
Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we?
We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands.
We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.
Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
You need an account to apply, this takes less than a minute to complete.
Hamilton - Team Member - Facilities employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Co-op Manager at our Strensham location, you'll enjoy excellent career progression opportunities, competitive salaries, and a range of employee benefits including discounts and wellbeing support. Join us in our mission to enhance the experience of every road user while developing your leadership skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hamilton - Team Member - Facilities
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hamilton Motorway Services. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to providing a great customer experience.
✨Tip Number 3
Show your passion! When you're chatting with the team, let your enthusiasm for working in a clean and safe environment shine through. Share any relevant experiences that highlight your commitment to customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and can set you apart from other candidates.
We think you need these skills to ace Hamilton - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for providing a great customer experience. Share any relevant experiences that highlight your love for working with people and maintaining a clean environment.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills and experiences that align with the responsibilities of a Team Member in Facilities, so we can see why you’d be a great fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s super quick to set up an account, and we want to make sure your application gets to us without any hassle.
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member in Facilities entails. Familiarise yourself with the responsibilities like maintaining cleanliness and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since this role is all about providing a fantastic experience for customers, be ready to share examples of how you've gone above and beyond in previous jobs. Whether it's a time you helped a customer or improved a service, these stories will highlight your commitment to customer satisfaction.
✨Dress for Success
Even though this is a facilities role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the company and the position you're applying for. Plus, it’ll boost your confidence when you walk into the room.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if the company is the right fit for you.
